Xiyu Hotel (Guangzhou Huadu Square Metro Station) Reviews
Xiyu Hotel (Guangzhou Huadu Square Metro Station)
No.67 Shuguang Avenue, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Xiyu Hotel (Guangzhou Huadu Square Metro Station) Guest Reviews
4.5/5
Good
1254 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1254)
Positive reviews(1199)
Reviews with photos/video(169)
Classy environment(98)
Large rooms(96)
Friendly front desk staff(71)
Easy to get around(56)
Good audiovisual experience(33)
Close to metro(22)
Excellent room layout(14)
Strange smell in room(14)
Negative reviews(55)
Guest User
Executive Double Bed Room With 100-inch Screen
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jun 14, 2023
very good
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Shiang Dai
Japanese-style Tatami Double Room
Stayed in Jun 2024
Business travellers
1 review
3.2/5
Posted on Jul 12, 2024
It is located in an area not far from the airport hotel. It is a little livelier than the airport hotel, but not as lively as the urban area. The night service staff refused to help call a taxi, saying it was hotel policy. This hotel does not provide any taxi service. The airport hotel provides free special cars. For pick-up and drop-off, hotels in the city will help you call a taxi.
I have stayed in hotels in major cities, but this one refused to call for a taxi. I used the guest room phone to explain a lot to the night front desk clerk. He said no hotel provided such a service. He said that the area was not busy but there were ski resorts. , I don’t know how backward my thinking is to have such a service attitude. He talked to me for 3 minutes. I really thought it was so funny. In order to catch my flight and not waste time, I took my luggage to a road with no cars. pull cart
It is recommended that you do not stay in a hotel if your mobile phone or roaming program is blocked. It is also not suitable for foreigners. It is not a very user-friendly hotel.
Original TextTranslated by Google
Response from Property: .Dear guests, hello! Thank you for staying at Xiyu Hotel and providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel We will continue to strengthen the service attitude of our service staff, and we will strive to provide better services to every guest. We sincerely welcome you to visit us again!
Malamaomaoyu
Featured Room - Double Occupancy
Stayed in May 2024
Business travellers
41 review
1.0/5
Posted on Jun 27, 2024
The carpet in the hallway smells bad, and behind the door is the garbage left by the previous guest. I wonder how hygienic it is. Room projection will automatically turn on at night and cannot be turned off. I left a bottle of facial cleanser behind when I left. I called twice and was told to go check it out. Do you still need to file a report and apply for a customer's lost item? This is the first time I've seen a hotel with such a bad attitude! It's really unbearable. The Yishang next door is better than you in terms of price and environment, but the service attitude is so disappointing! Junk hotel
Original TextTranslated by Google
Response from Property: .Dear guests, hello! Thank you for staying at Xiyu Hotel and providing your valuable comments. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable comments. We have fed back your valuable comments to the relevant departments for follow-up processing. The hotel We will continue to strengthen the service attitude of our service staff, and we will strive to provide better services to every guest. We sincerely welcome you to visit us again!
Guest User
Business Double Room
Stayed in Feb 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room environment is clean and warm, and the transportation is very convenient. There is a car at the door and it is close to the subway. The service attitude at the front desk is very good and attentive. You can also park for free. There is also a buffet breakfast, which is great. I will stay here next time I come to Huadu.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
loveyue10
Business Double Room
Stayed in Jan 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Mar 4, 2024
A very good store with very good service. It's not far from the subway station. It's convenient to go everywhere. It's not far from the airport. I booked it for my family. The elders like to say that the service is very good. I will buy it again next time. Choose his home, it is clean and hygienic! Like👍🏻I just forgot to take pictures of the interior of the house.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Anonymous User
Business Double Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The sanitation is good, the services are in place, and the address is quite close to the business district. It is very convenient to eat and buy things. Very cost-effective hotel, the rooms are very clean, and the reception desk is friendly and helpful. The friendly attitude is very good and the service is very good. I will choose this hotel again next time. The hotel is very considerate and courteous. I will choose this hotel again next time. Awesome!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Guest User
Business Double Room
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The front desk was very kind and even helped me print documents so I could open a bank account smoothly; the hotel's hygiene was also very good.
Tips: The toilet paper roll in the bathroom is not convenient for your hands, and there is no towel rack for hanging. In addition, you can put a small dish for soap on the sink, so that the overall practicality and texture will be improved.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Anonymous User
Superior Business Twin Room
Stayed in Oct 2023
Family
8 review
4.0/5
Very Good
Posted on Nov 11, 2023
It takes about ten minutes to take a taxi to Sunac World. It is close to the subway station and is very convenient. The room is large enough, with a simple design and all the equipment. The only drawback is that there is no small refrigerator and the sound insulation is average. The bathroom/shower room is large, but the shower head cover is a little loose, and the water power is good, so it doesn't have much impact. The sheets were a little old and stained. Although we couldn't change them after staying too late, the staff gave us mats to cover us. The overall health condition is OK.
Original TextTranslated by Google
Response from Property: Your satisfaction is our eternal pursuit. If you have any questions or suggestions after sales, please contact us and we will actively and properly solve it for you. I wish you a happy life and become more and more beautiful!
Guest User
Executive Double Bed Room With 100-inch Screen
Stayed in Nov 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 27, 2024
The room is clean and the location is great. This is my third and fourth time staying there.
Will come again
Thanks
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
WAI KI
Business Double Room
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 30, 2023
It's very close to Snow Melting Paradise and the room is very clean.
I will stay here next time I go skiing.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Danglars3517
Superior Business Twin Room
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 17, 2024
It's a pretty cheap hotel with not many facilities but all the staff are very nice.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
LAI PIK CHI
Superior Business Twin Room
Stayed in Nov 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 29, 2023
The location and service are very good, but the toilet is loose, there is no toilet felt, and the TV cannot be turned on.
The lobby smells great
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Guest User
Featured Room - Double Occupancy
Stayed in Nov 2023
Family
20 review
4.0/5
Very Good
Posted on Dec 26, 2023
The location is convenient, the price is moderate, and the room is larger than the same price! The hygiene is also good!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time
Liujianji
Executive Double Bed Room With 100-inch Screen
Stayed in Jan 2024
Family
103 review
5.0/5
Outstanding
Posted on Mar 14, 2024
High cost performance, high cost performance, clean and convenient transportation
Original TextTranslated by Google
Response from Property: 您好!非常感謝您對希嶼酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來
Cloris
Superior Business Twin Room
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Convenient, the room is big, and there are many restaurants downstairs to eat at
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time