STAR RESIDENCE Hotels in Guangzhou

Spacious room, clean, and comfortable. I would book this again the next time I visit Guangzhou. The best part is that it had a washer in the room so we could do some laundry. Where I see opportunity for improvement is the check-in and checkout process. The people at the front desk was not very welcoming and when we checked out, no one asked how was our stay so no opportunity to give any feedback. There was no dishes or utensils not even a couple of basic knife, fork, or spoon for our morning tea or coffee. Also, house keeping did not provide clean cups so we had to go purchase basic cleaning supplies to wash dishes for our 4 days stay.