Hilton Guatemala City
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guatemala City
Hilton Guatemala City
Health Protected
No. 8 of Top 4-star Select Hotels in Guatemala City
East Vista Real Complex, CA-1, Guatemala City, Departamento de Guatemala 01015, Guatemala
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When you stay at Hilton Guatemala City in Santa Catarina Pinula, you'll be near the airport and 8 minutes by car from Botanical Garden. This 4.5-star hotel is 4 mi (6.4 km) from Paseo Cayala and 5.9 mi (9.5 km) from La Aurora Zoo. Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include wireless Internet access (surcharge), wedding services, and tour/ticket assistance. Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Restaurante Las Ventanas, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 130 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 67 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomMulti-Function RoomCurrency Exchange
All Amenities
Surroundings
Airport: La Aurora International Airport
(10.0km)
Landmarks: Authentic Guatemala
(4.3km)
Landmarks: Campo Marte
(5.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Deluxe Two Queen Room with Patio
2 Queen bed
Has window
Non-smoking
Minibar
Daily Housekeeping
Desk
24-Hour Hot Water
Check Availability
4
Deluxe Executive Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
24-Hour Hot Water
LCD TV
Check Availability
9
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
10
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
LCD TV
Telephone
Check Availability
6
Two Queen Room with Patio
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
10
King Room with Patio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
24-Hour Hot Water
LCD TV
Check Availability
4
One Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
9
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
24-Hour Hot Water
LCD TV
Check Availability
4
Accessible King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
6
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
LCD TV
Telephone
Check Availability
8
Corner King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
24-Hour Hot Water
LCD TV
Check Availability
4
Executive King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
3
2 Queen Beds, Executive Floor
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
24-Hour Hot Water
In-Room Wired Internet
Check Availability
5
Deluxe Executive King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
LCD TV
Telephone
Check Availability
6
Deluxe Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
LCD TV
Telephone
Check Availability
Hide Room Types
Guest Reviews(67)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Danny
December 17, 2023
The staff is a bit rude, the hotel itself is old and outdated. The rooms have a distinct smell. I was extremely underwhelmed by the lack of costumer service. It is safe to say that I will never book here again. Save your money and book elsewhere. There are so many other hotels with better facilities and costumer service.
Elisa
November 28, 2023
Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
Luis
October 31, 2023
Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.
Flora
July 8, 2023
Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.
Mark
May 21, 2023
Love it! The room was awesome and the price was very reasonable! Considering in LA it would be double! Get the suite! There are only two but so worth it.. splurge your on vacation.
Morella
April 16, 2023
Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long
Alejandro
March 27, 2023
The hotel is beautiful, nice gardens, the personel are really nice and make sure you feel at home.
I would suggest changing the towels, the look kinda old.
Flora
March 4, 2023
Very comfortable room, the bed and pillows were excellent. Staff is very helpful.
Jenny
January 2, 2023
A beautiful property but hotel was poorly staffed. This is not a 5 start property
-Did not honor reservation arrangements.
-Did not honor executive benefits. Got placed on standard room
-Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible).
-Son was sick, staff did not answer the phone in the middle of night when he needed help.
-No room service. Order water for sick son. Had to go downstairs to get it ourselves
-No good comunication between front desk and restaurant.
-No hot water in the room
- No heating in the room
-Jacuzzi never worked.
Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | GTQ 156 (approx. AU$ 31.20) per person |
Adult | GTQ 156 (approx. AU$ 31.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 78
When you stay at Hilton Guatemala City in Santa Catarina Pinula, you'll be near the airport and 8 minutes by car from Botanical Garden. This 4.5-star hotel is 4 mi (6.4 km) from Paseo Cayala and 5.9 mi (9.5 km) from La Aurora Zoo. Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include wireless Internet access (surcharge), wedding services, and tour/ticket assistance. Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Restaurante Las Ventanas, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 130 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Currency Exchange
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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