Royal Arena Hotel & Resort Spa

Very poorly not hijien the rooms and towel get change every 3 day and ask the staff to change them they get angry drinks very limited in the bar soo they said all inclusive to whom thinking to come room service very pour unexperienced managers staff Pour food Rude staff even I am in the queue asking for a slice of lemon 🍋 said no lemon while just serve the costomer drinks with lemon and the whole lemon its sitting infront of me he looked at me and said to me I have to serve another guest while I am next in the queue. No bottled water s have to pay extra.no mini bar in the room there are fridge no drinks.qe have to buy our own drinks.baes shuts early. Not enough cutlery have to plastic cutlery Rooms very basic considering 5 star Hotel People keep putting your reviews till its get to turizm ministry they should be serving in this hotel like that put very bed name on bodrum world wide known famous turist destination Its run buy jolly tour because we are not happy they tried to get us out the hotel.evwn we have told the company that we don't paying extra move us to somewhere else they told us to move from the rooms.then they will sort the rooms out for us.every day each time I pass the reception couple or family make complaint we couldn't move out because couldn't find another place to stay. The reps can't look at us in the eye.because we aren't the only one who making complain.this hotel need to shut down and refurbishment as not good for high prices in bodrum ....hope its useful info for people who is coming to stay here There lots to say and no health and safety at all...its suppose to be garden as well full of ciggs all over. Electric socket not working.any one coming to stay make sure ask for balcony or no where u could hang close or window. This is one off No ventilation in the toilette not working.this is from my window to another corridor to other rooms instead of balcony

When you book a ‘royal room’ on the 5th floor forget your sleep, especially after they organized a dinner for people from outside. Sounds in your room similar as they are demolishing the hotel, as the 5th floor is below the restaurant/pool area. (Demolishing sounds start at 6 in the morning till 1 at nights, 5 hours sleep max possible. starts at 6 in the morning when they start to move the chairs and tables for breakfast, means very limited sleeptime throughout my holiday. Bathroom too old, housekeeping forgot water, tea/coffee cups, no toiletpaper etc… overall, max 2 or 3 stars. Staff wonderful, beach similar as gumbet disco, food average. Location wonderful, far from gumbet centre (=far from the disco noise) beautiful sea view from the hotel restaurant, best Spa I have ever been