To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(283)
Positive reviews(276)
Reviews with photos/video(52)
Great location(50)
Delicious breakfast(31)
Great value for money(17)
Quiet & comfortable(10)
Perfect for business trips(8)
Convenient for shopping(8)
Stayed multiple times(5)
Loved the view(5)
Negative reviews(7)
Guest User
Suite Premium Two Double
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Great hotel, it’s like a home there’s 2 bedrooms with all the amenities you need, washing machine, microwave. Lots of storage space. Highly recommend. Will stay there again if we go there.
Guest User
Suite Premium Two Double
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 24, 2024
Convenient location and very clean rooms! Our family had a great time!
Guest User
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Superb in cleanliness and service. Thank you for granting out request. We are over satisfied with everything. We visited the hotel for many times already. And we will definetely come back. More power
Response from Property: Thank you for visiting the Gwangju UTop Hotel and writing your precious answers. I hope you made special memories at the Utop Hotel.Also we always try to best quality, better service and hope to see you again in the future!
Mrwiggles90
Suite Premium Two Double
Stayed in Feb 2023
Couples
17 review
4.2/5
Very Good
Posted on Feb 21, 2023
Good stay and it was nice location. Could be a bit better but overall bery good
Response from Property: Thank you for visiting the Gwangju UTop Hotel and writing your precious answers. I hope you made special memories at the Utop Hotel.Also we always try to best quality, better service and hope to see you again in the future!
Tuvshinjargal
Deluxe Boutique Double
Stayed in Aug 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Friendly nice hotel to stay
XUFENG
Deluxe Boutique Double
Stayed in Jun 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Jun 26, 2024
good !
Guest User
Stayed in Nov 2021
Business travellers
2 review
4.5/5
Great
Posted on Nov 27, 2021
It was nice to stay there. Breakfast buffet was also good.
루루매츠
Deluxe Boutique Double
Stayed in Aug 2024
Business travellers
32 review
4.7/5
Amazing
Posted on Aug 29, 2024
The location is good and the breakfast is delicious, so I visited again after a month. CGV is right next door and Lotte Mart Max is right in front. It's the best location.
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irae
Suite Premium Two Double
Stayed in Aug 2024
Family
2 review
2.5/5
Posted on Aug 6, 2024
I searched in a hurry on the day my Trip.com Trip Coin expired, so I couldn't see the entire room and made a reservation, so I requested a change two days before check-in, but they didn't change it. I don't know if it's a hassle to request it on the app. I clearly wanted to change it to a room that came up after searching for 2 children and 2 adults, but they said there were no extra blankets.
I'm not an employee, so I don't know the details of the room change process and extra blankets, but unless the party room is fully booked, there will be extra blankets that I use, and I think there should be extra blankets that I can exchange if I ask, but they said I had to request it on the app and that it wasn't possible.
The room price difference is 11,000 won.
I don't know the system, but I'm very dissatisfied with the service.
And, as I've seen in the reviews,
There's hair on the floor and bedding in the room.
The pillows are worn out and the cleanliness is terrible..
There's a lot of dust, so I shake it all off once.
I thought it was possible to cook, but there were no utensils at all
(no chopsticks, spoons, bowls, pots, etc.)
And, looking at the blog, it says that the suite room
provides drinks, snacks, etc. Why aren't there any~?
Considering this, the best thing is
that you can reserve this large space at this price during peak season.
The room is spacious with a city view and a high-rise building view, so it's really great.
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Guest User
Suite Premium Two Double
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The facilities were really comfortable and nice.
It was a place I would highly recommend to others!
The location was great as it was close to the terminal!
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Guest User
Deluxe Boutique Double
Stayed in Jul 2024
Business travellers
6 review
4.7/5
Amazing
Posted on Jul 30, 2024
The room is very big and clean. It has an induction cooker and a range hood. It has complete facilities and a good location. It is worth recommending.
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Todd Kim
Deluxe Boutique Double
Stayed in Jun 2024
Business travellers
21 review
4.5/5
Great
Posted on Jun 27, 2024
I stayed at this hotel for two days on a business trip.
Washing machine, refrigerator, sink and basic cutlery are all provided.
There is also a microwave, so the facilities are better than other hotels.
I felt it.
However, please note that we do not provide disposable items.
I plan to visit again the next time I go to Gwangju on a business trip.
Original TextTranslated by Google
Anonymous User
Suite Premium Two Double
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I came with my family on a baseball trip.
Clean with a view from the 26th floor,
There is a lot of food nearby
E-Mart 24 on the 1st floor is also good.
The staff were also friendly and nice.
I will stay here again next time I visit Champil. ^^
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은택이짱짱
Deluxe Boutique Double
Stayed in Jun 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Whether you visited Gwangju on a business trip, UTOP had an officetel-like atmosphere and the comfort of home! Above all, I liked the comfortable bed blanket and bedding.
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Traveller-AS
Deluxe Boutique Double
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 7, 2024
It’s a good hotel in Gwangju for its price!
The standard room is not large, but it is very clean and worth staying in. The only downside is that it feels like there is a lack of elevators because it is such a high-rise building. If you are assigned to a high floor, you will have to wait a bit longer for the elevator...and the parking lot feels a bit small!