kalistaa
July 3, 2025
Respectfully, this is probably the stingiest 5 star hotel i’ve ever stayed at. Everything has an extra charge. You want good wifi? An extra charge. You want to use the pool? An extra charge (and you can’t even use it the whole day because there are different sessions you have to pay for). I asked for 6 bottles of water because we’re staying in a family suite fit for 4 people and they said “that’s too much”, i didn’t know there’s a cut off for water, and even if there was, why would they ask me “how many” if they’re going to refuse to give more than a certain amount? Overall, just poor quality of service, the lobby was also quite deserted when we arrived, it made us wonder if we were in the right place. Not sure what gave it its 5 star but personally, i would rate it a 3 star at best, though our overall experience is no more than a 1. P.S. The room is dusty and the bathroom has a pungent fishy smell after you flush the toilet.