Posted on Jul 10, 2024|Standard King Room-Non-Smoking
Guest User
The service was great, friendly and helpful. The breakfast was excellent! Especially the fresh and natural juices!!
Only thing was, opened our room door and there was no electricity? Front desk didn't inform us... Went to the front desk, then was told it was a key card that needed to be used into a key card slot in the room. (Never had seen this or heard) been in several hotels. (Learn something new everyday). Other than that. Nice stay.
We use our hotel when we are on a business trip to Elmoshiyo. I always liked it in a comfortable room, but this time there was a dead insect in the room for the first time, which was a pity, but other than that, I am satisfied. I'm glad I have slippers.
Well located nice hotel even i believe is in need of an update if they want to keep it up. The matress was absolutely shapeless making it hard to sleep.
La atención en recepción es pésima y molesta las actitudes que asumen y el trato que dan, les falta empatía y practicar los valores para mejorar la atención al público que para mí es pésima. Te tratan como que si el servicio que te brindan es regalado y es todo lo contrario por que se paga por el