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9.6/10
Amazing
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
AAnya26I don't think our floors were cleaned even once during our 5-day stay at the hotel. The bedsheets haven't been changed too. The housekeeping staff had been reusing the same towel for the bathroom floor for the whole five days, and by the end of our trip it was looking really dirty.
The other big issue is noise. Our room was on the third floor and the windows were facing the cafe down below, where they kept blasting music until up to 2am.
The dinner buffet, for some reason, only had plain water as a drink option. I don't think that providing at least some soft drinks or juices is that expensive for a four-star hotel that is a part of the Marriott hotel chain, especially for the price of 11 OMR per person.
On the positive note, the hotel personnel were exceptionally nice and helpful, and they completed all of our requests in a timely manner. We also found the interior design to be quite pleasant. The blackout curtains in the room did an excellent job at blocking out the bright sun in the morning. The pool is really good as well.
Rronge****Originally booked the airport transfer hotel, the result was told that there was no boarding pass to enter the airport, and the luggage could be re-booked. I didn’t expect the room to be unexpectedly good, clean and tidy, very large, very close to the airport, about ten minutes drive, very convenient, very cost-effective
GGuest UserOverall, a nice and clean hotel that offers great value for money. The bathroom tiles could use some attention for mold removal, but otherwise, the room is well-equipped. Amenities include a microwave, fridge, complimentary water, slippers, a sewing kit, shower cap, and more,so you get a lot for the price. conveniently located—just a short drive from the Grand Mosque and Mall of Oman, about 13 minutes from the airport and Rozna Restaurant, and around 20 minutes to Mutrah Souk. Overall, a great location for exploring the city.
RRambhatIt was an excellent experience on all fronts — from the quality and cleanliness of the rooms to the efficiency of the room service and the warm, courteous attitude of the hotel staff. The breakfast selection was well curated and satisfying. The festive ambience, beautifully arranged Christmas decorations, and the musician playing delightful jingle melodies on the piano together created a truly enchanting atmosphere that elevated the entire stay. Overall, it was a thoroughly pleasant visit, and I would be delighted to return again.
SSugarBThe hotel is located in a good location. The city is not meant for walking but you can actually walk to the very big mall called Oman Avenues Mall which also has IKEA. Room is quite nice except the bathroom that has a lot of visible mold on the ceiling. Service at check-in is good and staff is friendly.
PProf. ALDUAIS, AhmedThat was a perfect place to stay. Thanks for the very kind staff including Ridha and Nasser.
I extended my stay here two more weeks and Mr Nasser offered me a great package price. Everything here was nice and the breakfast buffet was amazing. A big mall could be reached through the underground hotel.
I am lucky to have selected this hotel for my first visit to the wonderful Oman 🇴🇲.
⭐️⭐️⭐️⭐️⭐️🤗🤗🤗🤗🤗
GGuest UserI stayed at Ibis Muscat for a few days and overall had a very comfortable experience. The hotel was clean, and the staff were polite and attentive.
The location is not ideal if you want to be close to the beach, but there is a small supermarket about a five-minute walk away, which was convenient for buying daily necessities and drinks.
Overall, I think the hotel offers good value for money and is a reliable choice for a pleasant stay.
GGuest UserWe had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome.
During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better.
We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable.
The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time.
Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future.
Thank you once again ..