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MMo-BettyWe came during the Christmas Eve, Christmas Day weekend to visit family in the area. The hotel is clean and located just off the freeway which makes it easy to access. We liked that the breakfast was made complimentary since there is less staff to allow their workers to take the holiday off. It was a nice stay and would be back again
GGuest UserAbsolutely not what we were expecting for a Hilton.
Rooms werent cleaned properly, used water bottles found in the fridge and behind the foot stool. Razor sharp bow n arrow top found in the closet and the Thermostat was faulty and kept saying low batteries even when brand new batteries were put in TWICE.
The main door didnt even close and the maintenance team had to come take the door off and replace it.
Lauren was amazing at helping us during our entire trip.
GGuest UserI loved this hotel it’s in a great location in Arizona I felt safe with my kids the rooms and hotel are very nice and clean I have no complaints to be honest I booked here twice and if I’m ever in Phoenix again I’ll probably rebook this hotel I think the only thing it’s missing is a microwave
DDebao2022The facilities are a bit old, there is a simple breakfast, gym, swimming pool.
The room is OK, there is more gray in the corner.
The attitude of the service staff is basically OK.
I stayed for 4 days and asked for a 2-hour delay on the last day to check out. I actually said no, and I gave a half-hour delay.
GGuest UserWe stayed here for 4 nights and it was quiet, Location was perfect for getting on and off the expressway. I was happy with the room, it was clean, and met our needs really well.
EelieThey’re thorough and patient. I’m currently dealing with a lot & I feel immensely overwhelmed and scattered brained, unfortunately along with an urgent matter along with family in the hospital. Nevertheless, they have been very considerate and welcoming. It makes a difference. It really does.
TTaNaya Macklin GayThe staff was very nice all the way down to the housekeeping... The apartment was clean and very nicely decorated... The only thing that I think they could improve on is trash cans, a plunger, a coffee maker, cups and a couple of small pots 1 pan with lid and dishes in the rooms they can even be disposable dishes and eating utensils... Other then that the stay was excellent... Would most definitely stay again and tell anyone I know that is looking for a nice place to stay to stay here... Daughter was upset we had to go...lol