Duval County Hotels Including BreakfastDuval County Hotels With Twin RoomDuval County Hotels With 1 Double BedDuval County Hotels With Swimming PoolDuval County Hotels With Free Cancellation
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9.2/10
Great
JJaniesGotAGunThere was an issue with the first room we were placed in when we first arrived. But in less than 10 minutes we had already been checked into a new room and had finished unpacking for the stay.
JJeremiah ByrdNice hotel very clean. The outside was very dark at night. The bed was extra firm to hard for me made me and my wife sore. The shower was nice but didn't have a door or anything just one half covered with a piece of glass we didn't like it very cold while trying to shower.
KKeile charlesI can't say this enough. The staff is phenomenal. We had the same housekeeper over our 8 days, and Katrina was so caring and patient. She was genuinely interested in making sure my family had wat we needed. If I could change one thing, it would be.. adding meat to breakfast. The one thing I hoped for every day was bacon or sausage links, and that just wasn't there, but everything else was so delicious. I loved the variety of waffles. I hope we can enjoy the pool next time as well. I would absolutely stay here again and recommend this hotel as well. Thank you to all the employees we had the pleasure of meeting.
GGuest UserSubject: Concern Regarding Bottled Water Charges
Dear Team,
As a frequent business traveler, I have stayed at many hotels over the past three years. However, this is the first time I have encountered a hotel that charges for the two bottled waters provided in the room. I was surprised to see a charge of USD 6 per bottle (excluding tax), which I find difficult to understand.
While the bottles did have labels, I would not have consumed them had I known they were priced this high. I believe such practices are out of step with the current trend in hotel services, where complimentary water is typically provided to guests.
Small issues like this can unfortunately damage the overall image of the hotel. I hope this feedback is taken seriously, and that the bottled water charges will be waived accordingly.
This experience will make me more cautious when staying at BONVOY hotels in the future.
Sincerely,
风风雨雄鹰Hampton has always been the first choice for business trips, but the general price is relatively high, this one is relatively cheap, this hotel can face this price
GGuest UserHotel is ok not great. The breakfast is disgusting. I do not recommend. Plus it cost extra. The hotel room was decent like a typical hotel room. Our bedroom had a sheet on it instead of a fitted sheet. The cleaning lady said they do that when they run out of fitted sheets instead of looking for a fitted sheet. Our room door was already open when we went to the room. The check out time was 12 noon but our room key deactivated at 10am and locked us out of the room. Definitely a -3 star hotel.
WW Star USAWe had very good service, the location for our business trip was perfect. We were able to visit the desired residential and business districts.
GGlennOverall, it was a positive experience. The room was very clean as was the bathroom. Everything worked. No stains or bugs. The lady at the front desk was very courteous and helpful. There are a couple of things that stand out that could be improved upon, however. Air conditioner was very effective in its function, however the fan was very loud. Like a turbo fan. The other thing that stood out to me that could be improved upon, was light leakage even after the room darkening curtains were drawn. If they added an additional layer of blinds or something like that between the curtains and the window, to block out light, it would make a huge difference. Still, it was far better than the hotel we had last time down in Jacksonville, at this price range. The next time we're down there, we'll go back happily.
GGuest UserConvenient place with many stores and shopping around. We had a family of 4. Double bed room. The room and hotel is really old. The room cleanliness was mediocre, lots of stains, rust and even mold along the ceiling. The beds were comfortable. Sheets were felt and looked clean. All the things in the room worked. Free continental breakfast that ends at 9. Waffles, eggs, bagels, muffins, juice and coffee. The staff was not very nice but did provide one extra towel even though we asked for two. Looks to be owned by Indian but not for sure. Not too sure if I plan to stay there again.