i was disappointed at the delay to check in. trip.com card declined so i was stuck in the lobby for hours. and all they did was offer me 2000 coins. not satisfied at all
The guy at the hotel front desk was very considerate. We arrived early around 11:30 and discussed whether to store our luggage. We came back to check in after 3:30. He checked that the room was ready and checked us in directly.
It’s a quarter of an hour’s drive from the outlets, which is really good👍
We had a ok experience. The receptionist we had was not friendly,it seems as if she had an attitude. The room we booked shower wasn't working. So i went to the front desk to notify them and was told is was no more rooms available. She was mumbling under her breath and i told her we needed a working shower. She eventually gave us another room and said oh well i'll have to give you someone elses room. When we checked out the manager was friendly and kind.