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Posted on Feb 11, 2026
Guest User
Super big room and clean. Only thing I was concerned is the curtain. Only one layer can close, the other layer is for decoration only. It is not thick enough esp. when I was given a level 1 room facing car park. With room lights on (2nd pic) and off (3rd pic), the curtain is a bit transparent. I had to do all changing in bathroom although I suppose to have full privacy in my room. Also, morning light penetrated through, made me waked up even earlier than the alarm set.
Another thing to share is about the noise. I saw other reviews that Aircon is noisy but I find it is normal. The noise came from the fridge, which I usually power it off.
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Price per night from:PLN 448
Posted on Mar 10, 2026
Guest User
Great Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
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Price per night from:PLN 353
Posted on Mar 25, 2026
Ms Chay
I really love this hotel! The room is very spacious, and they offer free breakfast and free parking. In the morning, you can even catch the sunrise at Glen Canyon Dam Overlook, which is located right in front of the hotel.
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Price per night from:PLN 382
Posted on Aug 30, 2025|Mobility Accessible King Room with Bath Tub
SwaggerOur stay was far from positive.
First, check-in was a hassle. We had to use an online check-in machine, and the person assisting us was very difficult to understand, largely because the sole staff member present was busy on a phone call.
Our room was an accessible one and, unfortunately, situated directly opposite the kitchen entrance. Unlike most other rooms on the floor that were carpeted, ours had tiled flooring. This meant we could clearly hear every kitchen trolley and all luggage being wheeled past.
The pool was closed for all three days of our stay, reportedly due to chemical issues, and we were repeatedly told to inquire about its reopening. This was particularly frustrating, as the pool was the main reason we booked our stay.
Finally, despite breakfast being advertised until 9:30 AM, by 9:20 AM, essentials like sugar and milk had already been cleared away.
Suffice to say, we won't be returning.
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Price per night from:PLN 374