Haikou Mingguang Shengyi Hotel

The hotel's location, facilities, and environment are all very good. There is a night market, bus station, parking lot, and convenience store downstairs, which is very convenient. A small flaw is that I originally booked a cloud view room for the view from the 30th to 38th floors. When I checked in, I was assigned to the 9th floor. I later asked the waiter and found out that the reason was that the room was upgraded to a deluxe room, but when I checked in, We were not notified of the upgraded room type, but luckily we were able to take a picture of the high-speed train passing through the city.

It was pretty good. The lady at the front desk helped me change the bed to a large bed (I made the mistake of ordering it myself). There are fireworks and food stalls downstairs... I saw a good view in the morning. Highly recommended hotel to stay in.

Because my flight arrived late, it was already past one o'clock in the morning when I arrived at the hotel. The front desk service was very unprofessional and uncomfortable. If it was an express hotel, I wouldn't have much to say, but you are staying at a five-star hotel. , and when I checked in at the front desk, the hotel was still under construction. The front desk replied that it was under maintenance. Obviously the lobby was fenced. Otherwise, would the five-star lobby be so shabby? What’s particularly frustrating is the floor where you go to the room. Many of the room doors have couplets, blessing characters, and plastic signs with the company’s logo on them. This is not a hotel at all, it’s clearly an apartment building, especially the rooms. , at best, it’s just a hotel-style apartment. It’s super dirty. There’s garbage left out by the last guest on the carpet. The sofa is also very dirty and I wouldn’t dare to do it. The room is dilapidated and the area is so small. I really don’t understand why Ctrip can do this. Giving it five stars, it is not even as good as an ordinary small hotel. I felt like I was escaping the next day and forgot to take pictures. It was really the most devastating five-star hotel experience in my life. When I left, there was a sachet hanging at the door and it was covered in dust. You can imagine what the sanitary conditions are like here. I am speechless. Is it necessary to open a hotel like this? Especially how is this five-star rating recognized? Yes, can you give an explanation to the deceived guests?