Senkyoro

Extremely bad experience. 1. I booked so many hotels in Japan this time, and there is no need to pay a deposit first. This hotel needs to pay a deposit of nearly 4,000. According to the theory, the deposit will be refunded when you leave the store. This deposit has been delayed for a long time, and it was refunded only after I called. 2. When I leave the hotel after staying in the hotel, I need to pay nearly 4,000 for the room fee. I paid with the China Merchants Bank credit card UnionPay, but the store said that it did not receive the money. The mobile phone text messages and calls to consult the credit card center all indicated that this fee Payment has been made successfully. The store owner disagreed with our departure, saying that no money had been received. It has been deadlocked for nearly an hour. We still have to go. 3. I called Ctrip, and Ctrip said to contact a third-party organization. I was told: This situation often happens, so don’t worry at all. As long as I pay another 4,000 yuan in cash or other credit cards to leave the store, the previously paid The pen will be returned to us. We didn't have so much yen in cash with us at the time, and we didn't have any other credit cards. So I tried to use the VISA of this credit card to pay for the second time. Fortunately, the store told me it was successful. After more than an hour of stalemate, you can leave the store. 4. After leaving the store, I called Ctrip again and asked the customer service when the money would be received. At this time, the customer service changed the subject and told me: I have to ask the credit card center for the money. In other words, it is not Ctrip's business. 5. After returning to China, I started to contact the credit card center. Until today, August 10, nearly a month, the money has not been processed yet. The feedback given by China Merchants Bank is that the hotel revenue system is backward, and UnionPay has no problem. 6. I booked this hotel through Ctrip, when will this matter be settled. How do you choose hotels and third-party agencies? 7. The ins and outs of this hotel are equivalent to deducting 3 times the room rate. 8. All Ctrip customer service calls are recorded, and the customer service ID is "712388" 9. Of course, the shopkeeper didn't receive the money, needless to say the arrogant attitude. The store repeatedly emphasized to us that they have no relationship with Ctrip and have not signed any contract.

This is a satisfying ryokan that made me spend a very happy time in Hakone! It was located right in front of the bus stop, so it was good to visit as a traveler using the Hakone Pass. We took a direct bus from the train station to the Pola Museum of Art, stopped at the museum, and then took the bus back to the accommodation. It was perfect - There is also a convenience store within walking distance. After checking in, I bought a lot of food and ate it haha As we walked up from the entrance, the staff came out and greeted us, making us feel welcome from the beginning, and although it is a traditional ryokan, we also liked the neat rooms rather than the old one, and the outdoor open-air bath was really the best!!! On the first evening, we used a public open-air bath, but there were few users, so we were able to enjoy it quietly, and the next morning, we paid an extra fee in advance and reserved a private open-air bath, and we were so happy! I want to go again because there are few reviews. There aren't many reviews for this ryokan, so I was worried when I made a reservation, so I'll try my best to write a review. The price is expensive, but I think it's worth the price, so I recommend it :)

Have lunch at Hakone Yumoto and take a smooth route bus to Senkyoro. There are only a few rooms, so you can relax. Relax with delicious food and hot springs. However, the open-air bath (for women) first thing in the morning was so hot that I couldn't take a bath. I tried adding water and stirring it, but... I wonder if something can be done.

I used it on a family trip with a 3-month old baby and 3 generations. Even if we used the elevator, we had to go up the stairs in the room we stayed in, which seemed a little difficult for my grandmother, who usually uses a wheelchair. I was able to choose to have in-room meals in the Japanese-style room, so I was able to relax in the mornings and evenings. We used a family bath, but the spring quality seemed too strong for the baby, so we only used the baby's hands and feet, and then let the baby lie down in the empty baby bath and enjoy it with the adults alone. The only disappointing thing was that perhaps because I was traveling with children, there was no information about the lobby lounge, which was a shame as it looked like it would be spacious and relaxing.

In order to make my wife's dream of going to Hakone come true, she searched for an inn with rooms with open-air baths and delicious food, and came here. When we arrived at the entrance, we didn't go inside the main building, but instead headed straight to the villa and were led straight to our guest room. I didn't meet any other customers at all, so it felt very private. The room was not new, but it felt clean and well-kept. Of course, you can have dinner in your room. The beautiful presentation will get you excited. I visited in late February, and the dishes made with seasonal ingredients, such as fukinotou aemono and kueh nabe, were all delicious, but the most delicious dish was the scallop and ginger rice cooked in a clay pot at the end. is. It was indescribably delicious with just the right amount of char. I was so full that I couldn't finish it all. The waitress asked if I could make rice balls for dinner, but I politely declined, thinking that I wouldn't be able to eat them if I was this full. Some of the reviews had mixed reviews about the food, but I found it to be very tasty with good seasoning. My wife was also very satisfied. The bath is fed by water flowing directly from the cloudy white source. The hot water was pooling at the top, so I stirred it around a lot. I felt it was a little hot at first, but I quickly got used to it. Even after taking a bath, your body will be flushed and you will feel very warm. Also, two sets of bath towels were provided, but I was happy that after dinner, a yukata, pajamas, and a set of bath towels were provided for sleeping. You can do everything without leaving your room. I think this is the best accommodation for those who don't want to meet anyone. It is recommended for people who want to enjoy the hot springs and food quietly without the nakai being too pushy.

The accommodation is a bit old and the transportation is not convenient

There are many young people in the staff, but everyone was polite and I was able to stay comfortably. My room was on the top floor of the East Building, but it was a pity that I couldn't enjoy the scenery because I stayed in the rain. However, the food was delicious, and the hot springs were Ph2. The only thing that bothered me was that the alcohol prices were a little high, but other than that, it was a pure Japanese-style inn, and it was wonderful. I would like to ask you again.