HESTA Hakone
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1 night
1 room, 2 adults, 0 children
All properties in Hakone
HESTA Hakone
New to Trip.com
159-205 Motohakone, 250-0522 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Last booked 18 hrs ago
Amenities
Private parkingFree
Front Desk with Limited Hours
Public Bath
All amenities
Property Description
Located in Hakone (Motohakone), HESTA Hakone is within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.
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8.1/10
Nice and good hotel for rest
All 81 reviews
Surroundings
Train: Togendai Station
(1.3km)
Landmarks: Yamabiko
(530m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Japanese Western-Style Room-Non-Smoking
2 single beds and 2 futon beds
22m² | Floor: 1
May not have a window
Non-smoking
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1
Twin Room With Tatami Floor - Non-Smoking
2 futon beds
22m² | Floor: 1
May not have a window
Non-smoking
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3
Shared Dormitory-non-smoking
1 bunk bed
8m² | Floor: 1
May not have a window
Non-smoking
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1
Japanese Style Room-Non-Smoking
5 futon beds
36m² | Floor: 1
May not have a window
Non-smoking
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3
Twin Room-Non-Smoking
2 single beds
22m² | Floor: 1
May not have a window
Non-smoking
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Guest Reviews
8.1/10
Very Good
81 reviews
- Cleanliness8.3
- Amenities8.2
- Location8.1
- Service8.0
Average for similar properties in Hakone
Review summary
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Service: Staff are generally praised for being helpful and attentive, particularly in assisting with check-in/check-out processes and providing guidance. Front desk personnel are noted for their willingness to support guests with practical needs.(based on 1 review)
Bammbamm
October 2, 2025
We arrived before check in time (4pm) and the gentleman at the front desk was rather unfriendly but we were able to leave our bags. We later checked in and a different front desk gentleman helped us and he was very helpful and friendly. The room was big and comfortable and the onsen was good too. Not many plug points in the room though. Check out is 10:00 and it felt like they were waiting for us to leave. Very nice night, odd but good.
Guest User
September 29, 2025
Fantastic staff. Very helpful and caring. The rooms are large and clean. Excellent location. Great for getting around and at the end of the day, enjoy the bath and relax.
Winnie999
October 21, 2025
Nice and good hotel for rest
Gemosihaimuhejin
September 10, 2025
不錯不錯交通服務
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克里斯淵
September 10, 2025
自駕來箱根 選了Hesta背包房 旅店內有吸菸室 和男女分開的澡堂 交誼廳也有賣喝的吃的 可以自行取用 旅店不提供交通接駁
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aks052kcj
October 24, 2025
寝るだけなのでドミトリーを選び、あまり期待はしていませんでした。
しかし、ベッドの上にタオル(バスタオルとフェイスタオル)や浴衣、歯ブラシ、耳栓が用意されてました。
お風呂には洗顔・シャンプー・ボディソープはもちろん、コットンやヘアブラシや化粧水・乳液もあり、ホテルとなんら変わりませんでした。
大浴場の明かりが点滅していたのが少し気になりました。
シャンプー・ボディソープは2種類あり、1つは香りが良かったです。
個人的には大浴場に水が置いてあったのが好印象です。
2段ベッドの上だったので、下や横の人が動くとかなり揺れました。自分も動く時はなるべくゆっくりするように心がけました。
事前に口コミを見て行ったので、夜ご飯はコンビニで買いました。
外国の方もいて、部屋で話してる声が聞こえてくることもありましたが、夜中に騒いだりする人はいなかったので、で比較的快適に過ごせました。
時間帯にもよるのか、ネットが少し繋がりにくいです。
今度また箱根に来る時も利用したいです。
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Tiziana Santangelo
August 19, 2025
L albergo si trova a 10 minuti a piedi dal lago e dalla funivia.
La camera grande e pulita, nella stanza c'è solo il wc e il lavandino, in albero c'è l onsen.
È presente il servizio lavanderia.
Nota negativa:
Nelle vicinanze non ci sono ristoranti e non è servita in continuazione da autobus quindi rischi di dover mangiare cibo surgelato ( ci sono dei distributori in hotel)
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Guest User
September 16, 2025
房很間寬躺
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Services & Amenities
Most popular business facilities
Private parking
Free
More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
Front Desk with Limited Hours
Health & wellness
Public Bath
Property Policies
Check-in and Check-out Times
Check-in: 16:00–21:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]10:00–21:00
The property will provide check-in details after booking
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The guest checking in must be between 18–99 years old.
Quiet Hours
Guests are required to keep quiet between 21:00–07:00
Certification Details
Licence/Qualification No. 040116
Property Description
- Opened: 2017
- Number of Rooms: 28
Phone:+81-460-847133
Email:portal@okura.co.jp
Located in Hakone (Motohakone), HESTA Hakone is within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Limited parking is available onsite.
Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toilets with an electronic bidet.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Limited parking is available onsite.
Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toilets with an electronic bidet.
Frequently Asked Questions
What is the cancellation policy for HESTA Hakone?
The cancellation policy for HESTA Hakone varies depending on the type of room and booking conditions.What is the cancellation policy for HESTA Hakone?
How much does it cost at HESTA Hakone?
Prices at HESTA Hakone change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at HESTA Hakone?
What are HESTA Hakone nearby landmarks?
Nearby attractions to HESTA Hakone include Yamabiko, only 530m from your search (straight-line distance) away.What are HESTA Hakone nearby landmarks?
What are check-in & check-out time at HESTA Hakone?
Check-in at HESTA Hakone starts from 16:00-21:00, and the standard check-out time is by 10:00.What are check-in & check-out time at HESTA Hakone?
Are pets welcome at HESTA Hakone?
No, pets are not welcome at HESTA Hakone.Are pets welcome at HESTA Hakone?
About This Property
| Distance to Train Station | 1.28KM |
|---|---|
| Average Price From | NZD120 |
| Hotel Star Rating | 3 |