Anonymous User
February 26, 2024
I had high expectations, but it might be a little bit different than I imagined...
advantage:
1. There was a Chinese translator on site. I felt very friendly and communicative. It was great.
2. Before checking in, he will understand the communication details with us. He feels very attentive and understands the customer's needs.
3. The on-site check-in atmosphere is very hot spring and local culture. I feel like I can feel the local people. It’s very special and I like it very much.
Note: If there are babies in the family, it is recommended to ask if there is a table first, so as to avoid the low tables on site. It is recommended to boil the kettle after the baby goes to bed, which is safer...
shortcoming:
1. Problems with the booking platform...; Originally, we had confirmed a four-year-old child when we made the reservation..., and the booking platform was able to make the reservation, but then when we got to the hotel, we needed to make up the difference of 5,500 yen... If we had made the reservation at the beginning, we would have known better. A 4-year-old child needs an extra 5,500 yen... Then we may have another option that can see Mount Fuji... Sigh😮💨... (But we are also very grateful for helping us make an extra bed... the hard work of the housekeeping staff🫡🙏
2. The bathroom has a relatively long service life... the wood feels old... and has been worn out. In addition, water easily splashes out when washing hands at the sink... I would like to suggest improvements... (If there is no budget consideration, we suggest that like another family member, we can increase the budget and change to a room with a bathroom, which is more convenient)
3. The cabinets in the room have some damp wood smell, which may be related to the long history..
Original TextTranslation provided by Google