Anonymous User
This is an overall excellent hotel, offering great value for money with comprehensive amenities. The environment, service, and cleanliness are particularly noteworthy, comparable to Chinese chains like HUAZHU Hotels Group's Ji Hotel or Orange Hotel, but at a lower price point than Ji Hotel. I would definitely choose it again.
**Facilities:** Complete and well-equipped, featuring everything you need, including a refrigerator, laundry basket, hangers, safe, and electric blackout curtains. All are modern and practical, superior to Hanting or Hi Inn levels.
**Environment:** My favorite feature was the extra-large floor-to-ceiling window, which made the small room feel very open and spacious.
**Service:** The service was very attentive. There's a laundry room, gym, and luggage storage. The front desk also doubles as a bar.
**Breakfast:** Offers Vietnamese pho, fresh fruit (watermelon), scrambled and fried eggs, American coffee, specialty dumplings, freshly baked toast, cheese, and ham. Overall, it's better than Hanting, Hi Inn, and Ji Hotel breakfasts.
**Location:** Ha Long is divided into Bai Chay and Hon Gai districts. The hotel is located in Hon Gai district. While most tourist attractions are in Bai Chay, which is across the water, Grab makes travel very convenient. The farthest places cost around 120k VND to reach. Hon Gai district itself is also very convenient, surrounded by local residential areas, making dining and shopping more accessible. Especially during the off-season, it tends to be livelier than Bai Chay. I also recommend Hon Gai beach as it's cleaner than Bai Chay beach.
**Drawbacks:** The shower area is quite small, and the water temperature was very unstable, suddenly turning cold then suddenly scalding hot. I endured it for three days and hope this can be improved in the future.
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