110-17 Itayamachi, Chuo Ward, Hamamatsu City, Shizuoka Prefecture, 430-8511, JapanView Hotel Details
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Guest Reviews of Hotel Crown Palais Hamamatsu
8.4/10
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.1
Service8.2
Cleanliness8.7
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All reviews(55)
Positive reviews(50)
Reviews with photos/video(8)
Awesome rooms(14)
Delicious breakfast(11)
Clean and tidy(10)
Easy to get around(9)
Great service(8)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(5)
Guest User
Single Room - Non-Smoking
Stayed in Oct 2025
Business traveler
2 review
9.0/10
Great
Posted on Nov 8, 2025
Good location and room is clean.
3 days booked but just 1 mineral water served. It’s good to serve 1 drink every day.
Guest User
Single Room - Smoking
Stayed in Apr 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on May 13, 2025
The hotel had a great location, visible from the station. It is a very big hotel, but a bit old. The room was spacious and had all the basic necessities. I appreciated that it had a large bathtub as well. Unfortunately, I was there for a concert, so I didn’t spend much time exploring the facilities or interacting with the staff, but what little I did, I didn’t find anything lacking. For the first night, there was a complimentary water bottle, but on the second night there was not. Also, I would have appreciated the bathroom amenities to be restocked on the second day, although they did have additional amenities available in the lobby. I also liked that they had a Key Coffee drip coffee in the room (this was restocked the next day). All in all, it was a positive experience in a slightly retro hotel.
Towa T
Deluxe Twin Room Non Smoking
Stayed in Jun 2024
Traveling with friends
12 review
9.0/10
Great
Posted on Jul 10, 2024
A decent old three star hotel, superb view.
There are only limited control of the AC.
Breakfast seems average.
ZH1994
Single Room - Non-Smoking
Stayed in Dec 2024
Business traveler
12 review
10/10
Outstanding
Posted on Feb 9, 2025
Hotel’s a bit old. But everything was clean and tidy with attentive staff
Anonymous User
Single Room - Non-Smoking
Stayed in Apr 2025
Solo traveler
3 review
6.0/10
Posted on Jul 9, 2025
The building is old, but it's close to the station and a convenience store, and the receptionist was very nice.
I stayed in different rooms for two nights, but unfortunately there was no free water on the second night, which was a shame.
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Guest User
Single Room - Non-Smoking
Stayed in Apr 2025
Solo traveler
3 review
5.5/10
Posted on May 20, 2025
I stayed here two weeks in a row while traveling to my favorite artist's concert.
It's just a stone's throw from Hamamatsu Station, has a 24-hour front desk and can store your luggage, so it was easy to get around.
Now that I think about it, the first time I stayed there there was a free bottle of water, but there wasn't one the second time...(´・ω・`)?
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Anonymous User
Deluxe Twin Room Non Smoking
Stayed in Jun 2024
Family
1 review
7.5/10
Posted on Aug 14, 2024
The hotel was conveniently located near the station, but the water facilities were a little old and the water was noisy.
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Yuanyilindaxiaojie
Deluxe Twin Room Non Smoking
Stayed in Jan 2024
Family
23 review
10/10
Outstanding
Posted on May 1, 2024
Right next to the JR station, convenient transportation and comfortable rooms.
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Guest User
Single Room - Non-Smoking
Stayed in May 2023
Solo traveler
1 review
8.5/10
Very Good
Posted on Jun 13, 2023
The access from the station was good and I had a comfortable stay. It was a plan without meals, but the breakfast buffet was added later. The breakfast was delicious with a wide variety of local products. The room key was a normal key type, but there was no problem. Although free Wi-Fi is flying, I couldn't find the guide, so I checked with the front desk and there was no particular password. Shampoo, body soap, etc. were the type to replenish the equipment, so recently, there are troublesome customers who mix various things, so I used what I brought. I hesitated to use the slippers because they are not disposable, they are made of mesh material, and they don't feel like they can be wiped off easily. Guidance in the room and at the front desk is minimal, but if you ask, they will respond properly, so I don't think there will be any particular problems.
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T e r r y
Double Room - Smoking
Stayed in Oct 2023
Business traveler
31 review
7.0/10
Posted on Feb 5, 2024
The room is larger than other hotels, the price is reasonable, and it is close to the subway station and large shopping malls, which is very convenient. The check-in procedures at the counter are fast and the lobby is spacious.
Very convenient. But overall it's older, and so are the rooms. The environment is good, the breakfast is rich in variety, I forgot to take photos, and the room facilities are average.
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あらし017
Single Room - Non-Smoking
Stayed in Oct 2023
Business traveler
10 review
7.0/10
Posted on Nov 21, 2023
The room key was a normal key, not a card key like today. The location is great, but the hotel exterior and the room interior looked a bit old-fashioned.
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M16648****
Deluxe Twin Room Non Smoking
Stayed in Jan 2024
Traveling with friends
8 review
8.5/10
Very Good
Posted on Mar 10, 2024
The room is relatively spacious and the location is excellent
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_WeChat300342****
Deluxe Twin Room Non Smoking
Stayed in Sep 2023
Business traveler
21 review
10/10
Outstanding
Posted on Oct 10, 2023
It's an old-fashioned hotel. It has basic facilities and toiletries. You can get the makeup remover and skincare products at the front desk. It's quite convenient. The breakfast is also quite rich. There are staple foods and fruits.
The air conditioner is average. You can't choose the temperature. There are only a few gears. It's a bit hot when you turn it off, and a bit cold when you choose the weak mode.
The toilet is old-fashioned, but it's OK to use.
There is no laundry room, which is a bit inconvenient.
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Tony
Double Room - Non-Smoking
Stayed in Aug 2023
Family
6 review
8.5/10
Very Good
Posted on Oct 9, 2023
This hotel in Shizuoka Hamamatsu is relatively old, with large rooms, suitable for business and family travel, affordable, right next to Hamamatsu Station, convenient transportation. The breakfast is quite good for the price.
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Guest User
Double Room - Smoking
Stayed in Jul 2023
Family
14 review
4.0/10
Posted on Aug 4, 2023
It was close to the station and the room was spacious so I could relax.
It was an old hotel but well-maintained, but perhaps because it was old, the water would suddenly get hot and even when the air conditioning was set to high it didn't cool very much... I wish there was a cooler feeling in the room during this hot season. However, the location was great, the parking lot was nearby and it was cheap, so it was a relief.