Relexa Hotel Bellevue an der Alster
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg
Relexa Hotel Bellevue an der Alster
Health Protected
An d. Alster 14, Hamburg, 20099, Germany
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With a stay at relexa hotel Bellevue, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 2.5 mi (4.1 km) from Reeperbahn.Show More
We Price Match
3.8/5Good·Cleanliness: 3.9
All 57 Reviews
Amenities
Private ParkingMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Uhlandstraße
(1.2km)
Metro: Berliner Tor
(1.3km)
Airport: Hamburg Airport
(10.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Premium Double Room
1 Queen bed
Non-smoking
Private Bathroom
Minibar
TV
Shampoo
Check Availability
6
Comfort Double Room
1 Queen bed
Non-smoking
Private Bathroom
Private Toilet
Private Entrance
Shampoo
Check Availability
4
Comfort Double Room, 1 Queen Bed
1 Queen bed
Non-smoking
Private Bathroom
TV
Shampoo
Wardrobe
Check Availability
15
Premium Double or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Private Bathroom
Minibar
TV
Shampoo
Check Availability
4
Standard Single Room
1 Single bed
14m² | Floor: 3
Has window
Non-smoking
Private Bathroom
Minibar
Private Toilet
Private Entrance
Check Availability
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Guest Reviews(57)
3.8/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.7
- Location3.9
- Service3.8
Anonymous User
October 13, 2023
The room, though aged and clean, lacked everything. No Wi-Fi, no phone, not even a bottle of water. Seeking assistance meant a perpetual descent downstairs, a frustration I endured each time.
Upon check-in, I immediately informed a staff member about the Wi-Fi issue, emphasizing an essential morning meeting the next day. While assurances were given, the following morning, during the crucial meeting, no resolution was in sight. Another receptionist responded with a baffling attitude, questioning why I bothered with such "trivial" matters. This experience has not only soured my stay but also tainted my perception of hospitality in Germany.
Even in a hotel of this caliber, falsely claiming Wi-Fi availability for any room is unacceptable. I strongly believe that for such misinformation, an apology and compensation are obligatory.
Continual complaints did earn me a one-day free breakfast, but thereafter, the staff indulged in derogatory remarks in German behind my back. Initially a Wi-Fi issue, the staff's attitude tainted my first impression of Germany. The service at this hotel is genuinely abysmal, making it a place I'd never want to revisit.
Guest User
August 21, 2022
I have never experienced such a bad breakfast for so much money....
a clogged toilet, a shower that didn't drain....
On the last day, the lighting by the bed went out........
In addition, there was not even a bottle of water, with 30 degrees outside temperature....
Original TextTranslation provided by Google
Verified traveler
January 10, 2024
The cleanliness was here was unfortunately subpar in the bedroom, even the glass near the bed was stained. Coupled with the deteriorating wall paper and hand stain on the mirror, it did not make a confident impression. I was only in and out for a night, I did not have breakfast here. The staff was accommodating and professional. I liked the easy access to beverages and snacks for purchase in the lobby.
Mrs Roslyn
November 15, 2023
Reception staff are fantastic, very efficient with good English. Nothing is a trouble. The room had several defects that should have been obvious to the house staff but the room was otherwise clean and welcoming. A very enjoyable overnight stay.
Natalia
October 25, 2023
The hotel was great. I enjoyed my stay.
One negative point: I booked breakfast on sunday, which is offered til 12 o'clock. But almost all food was gone at 11 o'clock. The buffet was nearly empty at 11 o'clock and no food was coming anymore.
Ekaterina
November 16, 2023
Walking distance to transport and sightseeings, view to the lake, clean and comfortable
Samuel
November 28, 2023
Very nice room. The staff were courteous and helpful . I would stay here again !
Astrid
January 7, 2024
Very good location, room had a lovely view overlooking the Alster
Verified traveler
September 15, 2023
The hotel was quite dated. Room was large and bedding/towels were clean but the couch was stained/ripped and the furniture/decor were old. There no amenities really and not worth it for the price overall.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | € 20.00 (approx. AU$ 32.87) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1950
- Number of Rooms: 85
With a stay at relexa hotel Bellevue, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 2.5 mi (4.1 km) from Reeperbahn.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at Alster Charme, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at Alster Charme, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingAdditional charge
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Meeting Room
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