Elong Hotel Hangzhou WestLake
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Elong Hotel Hangzhou WestLake

Find Elong Hotel Hangzhou WestLake - a 5−star hotel renowned in Hangzhou. Highly rated at 9.5/10 (from 5427 reviews), it offers exceptional quality, with prices starting from AU$ 38.

Check in & Check out

From 14:00 until 12:00

Nearby Attraction

Hangzhou Indoor Stadium: 0.91km from the hotel

Bazi Bridge: 0.98km from the hotel

Vernacular Dwellings at No.98 Haier Lane: 1.37km from the hotel

Pets policy: Pets are not allowed.

Elong Hotel Hangzhou WestLake

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China travel essentials
Easy to reach
English-speaking staff
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Currency exchange
Most card payments accepted
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Amenities
All amenities
Property Description
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Staff service is good. Location is convenient. Laundry service available
Surroundings
Metro: North Jianguo Road
(100m)
Metro: Baoshan Bridge
(620m)
Airport: Hangzhou Xiaoshan International Airport
(27.6km)
Train: Hangzhou Railway Station
(3.0km)
Train: Hangzhoudong Railway Station
(6.8km)
Landmarks: Hangzhou Indoor Stadium
(910m)
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5

Superior Double Room

1 Queen bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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6

Superior Twin Room

2 Single bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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4

Deluxe Twin Room

2 Single bed
30-32m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Executive Double Bed Room With Private Bathtub (Smart Guest Control + Mini Fridge)

1 Queen bed
34-40m² | Floor: 21-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Club Twin Room

1 Queen bed and 1 Double bed
28-32m² | Floor: 7-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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6

Executive Twin Room

2 Single bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Deluxe King Room

1 Queen bed
30-32m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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5

Dyson Executive Twin Room

2 Single bed
32-36m² | Floor: 19-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
6

Executive Double Room

1 Queen bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
5

Executive Cityview Suite

1 Queen bed
60m² | Floor: 20-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

Family Room - 2-Bedroom

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 7-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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6

Elegant Queen Room

1 Queen bed
25m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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7

Dyson Executive Double Bed Room (Dyson Hair Dryer + Smart Guest Control + Mini Fridge)

1 Queen bed
32-36m² | Floor: 19-20
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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46 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Room Quality: Rooms are consistently praised for their cleanliness, spaciousness, and modern design. Many reviews highlight the comfortable bedding and thoughtful room layout, contributing to a relaxing stay. Some rooms also feature amenities like bidets and towel sterilizers.(based on 2,363 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 13, 2026
The hotel has a gym, and the environment is fantastic. It's very clean and tidy. Definitely recommend it! The location is excellent, really close to where I needed to be. The facilities are comprehensive, making for a very comfortable and convenient stay. Highly recommend!
Original TextTranslation provided by Google
L‍i‍s‍h‍i‍t‍a‍o
February 18, 2026
The hotel is newly renovated, and the rooms are neat and clean. The breakfast selection is very rich. The front desk staff's service attitude was superb. The transportation is very convenient, with a subway station right outside the entrance and a farmers market across the street offering many snacks.
Original TextTranslation provided by Google
L‍L‍X‍Y‍1‍3‍0
February 12, 2026
The soundproofing of the door isn't great; I could clearly hear staff talking outside in the morning. Also, the box holding the toothbrushes and combs was sitting in un-wiped water.
Original TextTranslation provided by Google
J‍i‍n‍g‍y‍u
February 8, 2026
The hotel stay was very comfortable. I booked it for a friend, and the family room was spacious, and the air conditioning worked great. The front desk service was also very good. I'd definitely choose to stay here again next time!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
My stay was great! The service from the staff, especially Pu Pu, was very warm and welcoming. The hotel's location is super convenient, right next to a subway entrance, which made getting to West Lake for sightseeing incredibly easy. They also have a parking lot, and parking was free for the entire duration of my stay. Plus, the laundry room and gym on the 4th floor are free to use, which is a nice bonus.
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Z‍h‍u‍w‍e‍n‍y‍a‍n
February 7, 2026
The hotel's location is excellent, right next to Jianguo North Road subway station. The lobby is grand and spacious, and the rooms are clean and tidy. They feature smart toilets, electric curtains, an 'Xiaodu' AI assistant, and even a smart food delivery robot. The room was warm, the bathroom had no strange odors, and the shower had good water pressure. The breakfast selection was also very rich. I'll definitely choose to stay here again in the future.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
Excellent! Five-star service for a great price. The location is fantastic, right by the subway exit. All the staff were very friendly and the hotel felt very high-end.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 6, 2026
This was my first time staying here, and I booked it with a 'let's see how it goes' attitude. To my surprise, the service was excellent, and they even upgraded my room for free! The room was also clean and hygienic. I'll definitely choose this place again for my next business trip.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 29.00 (approx. AU$ 5.96) per person
Children over 1.4m in height
CNY 58.00 (approx. AU$ 11.92) per person
Adult
Buffet:CNY 58.00 (approx. AU$ 11.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 275
Phone:+86-571-85789988
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.

You might be wondering

What is the cancellation policy for Elong Hotel Hangzhou WestLake?

The cancellation policy for Elong Hotel Hangzhou WestLake varies depending on the type of room and booking conditions.

How much does it cost at Elong Hotel Hangzhou WestLake?

Prices at Elong Hotel Hangzhou WestLake change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Elong Hotel Hangzhou WestLake have airport transfer services?

Yes, Elong Hotel Hangzhou WestLake offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Elong Hotel Hangzhou WestLake nearby landmarks?

Nearby attractions to Elong Hotel Hangzhou WestLake include Hangzhou Indoor Stadium, only 910m from your search (straight-line distance) away.

Does Elong Hotel Hangzhou WestLake provide a pool?

No, Elong Hotel Hangzhou WestLake doesn't serve a pool.

Does Elong Hotel Hangzhou WestLake have breakfast?

Yes, Elong Hotel Hangzhou WestLake have the high-rated breakfast including: Western, Chinese.

What are check-in & check-out time at Elong Hotel Hangzhou WestLake?

Check-in at Elong Hotel Hangzhou WestLake starts from 14:00, and the standard check-out time is by 12:00.

Are pets welcome at Elong Hotel Hangzhou WestLake?

No, pets are not welcome at Elong Hotel Hangzhou WestLake.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport27.58KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.98KM
Nearest Metro StationNorth Jianguo Road
Distance to Metro Station0.1KM
Average Price FromAUD158
Hotel Star Rating5