Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
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1 night
1 room, 2 adults, 0 children
All properties in Hangzhou
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
Opened in 2024
1st Floor, Yongjin Plaza, No. 135 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 3 hrs ago
Highlights
Varied breakfast
Sparkling clean
Lots to do
Ideal locationAmenities
Fitness RoomFree
Public parking
24-Hour Front Desk
Luggage StorageFree
Library
Restaurant
Robot Service
Meeting Room
All amenities
9.5/10
The room is clean and tidy. Check in and out is convenient. I have a good stay. Recommended!!!!good
All 5,569 reviews
Surroundings
Metro: Ding'an Road
(490m)
Metro: Longxiangqiao
(860m)
Airport: Hangzhou Xiaoshan International Airport
(28.3km)
Train: Hangzhou Railway Station
(2.6km)
Train: Hangzhou East Railway Station
(10.7km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Smart Room (Double Bed) (Special Promotion)
1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
5
Executive Smart Room - City-View (Double Bed)
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
4
Smart Room (2 Beds) (Special Promotion)
2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
5
Fresh Air Smart Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
5
Fresh Air Smart Triple Room
3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
6
Xinfeng Smart Double Bed Room
1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
5
Fresh Air Smart Business Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
8
Premier Smart Family Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
5
Delightful Smart Family Room
1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Smart room controls
Private toilet
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
5,569 reviews
42 guests in a row gave their stay a positive rating.
- Cleanliness9.6
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Review summary
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Accessibility and Convenience: The hotel provides 24/7 front desk service, free parking, and proximity to bus stops (e.g., Route 7 to Lingyin Temple). Shared building access with other establishments and nearby convenience stores add to the ease of navigation and daily needs.
Guest User
December 9, 2025
Nice hotel with convenient location. The staffs here are very helpful and informative. The room is spacious and clean. Worth to come!
Huey Zhing
December 9, 2025
Good location, with necessary amenities! Check in was very smooth and room is clean and spacious too! Highly recommended!
Guest User
December 9, 2025
This is a hotel located right at the old-quarter of the city. Its is easy to reach Hefeng Pedestrian Str, Westlake. The service and cleaness is so good. I think I will introduce it to my friends and If I have an another chance to visit Hangzhou, I will tay at this hotel again.
M351256****
December 8, 2025
酒店的位置很方便，周圍交通便利，逛街吃飯也很多，酒店服務人員態度好，房間乾淨衞生，現在可能性淡季吧，性價比還挺高的，就是這個大廳休息區，我覺得非常的贊，可以充電，然後有個椅子還有機器人送餐呀，還不錯
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M451737****
December 7, 2025
酒店位置真的很絕，交通吃飯什麼都很方便，省心環境也好，房間乾淨衞生，服務人員超級熱心，幫我們免費延遲了退房，然後酒店好友氛圍感聖誕節還沒開始，就就有裝飾了，好看好好看
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M603304****
December 7, 2025
我的天哪，這次入住的酒店也太寶藏了，位置離西湖很方便，步行五6分鐘就可以到地鐵一號線有可以直達杭州東站，杭州蕭山國際機場，還有湖濱銀泰吃飯，逛街也方便，還挺不錯的，服務人員也好
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Guest User
December 8, 2025
房間佈置温馨窗外能看到結晶晚上躺床上刷手機很治癒最驚喜的是他們記得我上次説喜歡看日出第二天特意提醒我6點半有日出讓我去西湖看風景這裏離地鐵站很近前台小姐姐態度好到沒話説然後價格比預期低很多
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Jian17
December 7, 2025
和朋友到這裏來玩進去的話覺得衞生做得挺乾淨的，然後環境也比較舒服，到前台來的話，前台服務員小姐姐也很熱心，經常幫助我們告訴我們哪裡哪裡好玩一來的話也有茶水門口也有休息廳沙發
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Services & Amenities
Most popular amenities
Fitness Room
Free
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Library
Restaurant
Robot Service
Meeting Room
Additional charge
Secretarial Services
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 10.00 (approx. AU$ 2.14) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Business services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Secretarial Services
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Translation tools available
Electronic Identification Registration
Tour/Ticket Service
Languages spoken
Chinese (Mandarin)
Public areas
Elevator
Central Ventilation System
Robot Service
No Smoking in Public Areas
Library
Public Audio System
Non-Smoking Floor
Health & wellness
Fitness Room
Free
Cleaning services
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Laundry Service (On-Site)
Free
Safety & security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 15.00 (approx. AU$ 3.20) per person |
Children over 1.4m in height | CNY 30.00 (approx. AU$ 6.40) per person |
Adult | Buffet:CNY 30.00 (approx. AU$ 6.40) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Frequently Asked Questions
What is the cancellation policy for Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
The cancellation policy for Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) varies depending on the type of room and booking conditions.What is the cancellation policy for Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
How much does it cost at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Prices at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have airport transfer services?
No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) doesn't offer airport transfer services.Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have airport transfer services?
What are Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) nearby landmarks?
Nearby attractions to Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) include West Lake Sightseeing Bus, only 320m from your search (straight-line distance) away.What are Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) nearby landmarks?
Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) provide a pool?
No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) doesn't serve a pool.Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) provide a pool?
Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have breakfast?
Yes, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have the high-rated breakfast including: Chinese. Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) have breakfast?
What are check-in & check-out time at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Check-in at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) starts from 14:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Are pets welcome at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
No, pets are not welcome at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza).Are pets welcome at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.91KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.62KM |
| Nearest Metro Station | Ding'an Road |
| Distance to Metro Station | 0.49KM |
| Average Price From | AUD96 |
| Hotel Star Rating | 3 |