Mercure Hotel (Hangzhou Xixi Future Technology City)

I stayed here while traveling with my family during the Chinese New Year. The room was quite big. The air conditioner in the room I stayed in was not very powerful and the temperature could not be raised. I almost caught a cold when I covered myself with two quilts at night! I told the front desk the next day and a maintenance engineer would come and check it out! The breakfast had few varieties, the place was not big, and it was very crowded. On the morning of the third day of the ***** New Year, when I went down to eat, I didn’t even have any yogurt or fruit. The next morning, it was a little better. Facilities: The room is smart and the lights dim inexplicably every time. It is not suitable for the elderly (various button operations)

Warm and thoughtful front desk service and rich breakfast

I am very satisfied. The lady at the front desk also helped with free upgrades. The room facilities are complete. In addition to mineral water, there are free drinks. The room is also cleaned carefully and the toiletries are complete! I might stay here again next time I go to Hangzhou

I made a temporary reservation at the Mercure Hotel, and the beautiful lady at the front desk upgraded me to a deluxe double room. The room was very clean and very quiet at night. I had a good rest for two nights.

It's the first time to stay, the experience is very good! The room size is large, the facilities are complete, the cleaning is also very clean, the breakfast is also good, especially the hotel's service is very good, the front desk manager contacted me before I arrived at the store, and learned that 2 people are staying, and the hotel is full The situation, and actively helped to coordinate, upgraded the room type, and will come again next time.

The room is the same as the picture. A friend helped me book it. The room is clean and the slippers inside are of good quality. If you have children, you can go to the front desk to ask for children's slippers and toothbrushes, which are disposable. The room is fully equipped with towels and toiletries. There is also a safe and a small refrigerator. There will be 2-4 bottles of Nongfu Spring on the counter every day, and there is a bottle of mineral water, a bottle of Coca-Cola, and a bottle of sugar-free soda in the refrigerator, all free. The main switch light is at the bedside, the air conditioner has sensor light at night, and the bathroom also has sensor light. The breakfast is rich and varied. The milk is not blended, but poured directly into the large Mengniu box to keep it warm. The hotel can store our luggage. We went to Qiandao Lake for one night to store our luggage in the hotel and renewed it when we came back.

The hotel is too old, and the bathroom in the room smells bad. It is the worst Mercure I have ever stayed in. The service at the front desk is also very average. Even a girl couldn't understand my request. Anyway, it's overall very bad. I won't come again.