ALOR VALLEY Reviews

Response from Property: Hello, traveler~ I am very happy to meet you in the village and share your wonderful experience with us. Your recognition of the housekeeper Xiao Hu has made us very happy. We will serve every traveler who comes here with our heart. We look forward to your visit again. Let us create more beautiful memories together! Hangzhou Xixi Shili Fangfei Resort Team

Response from Property: Dear traveler, thank you very much for choosing to stay at Hangzhou Xixi Shili Fangfei Resort and sharing your valuable comments. We are very happy that you are satisfied with the room and breakfast, as well as the basic satisfaction with the service. But at the same time, we are deeply sorry that you had an unpleasant experience in the process from booking to check-in, which caused you trouble. We attach great importance to this and will seriously reflect and make improvements to ensure that future customers will not encounter similar problems. The trust and satisfaction of our guests are our greatest motivation. We will strive to improve the quality of our service, maintain integrity, and ensure that every traveler can enjoy a pleasant and smooth stay experience. Thank you again for your feedback and look forward to your visit again, so that we have the opportunity to bring you a more perfect holiday experience! I wish you a pleasant journey and a wonderful life!

Response from Property: Dear traveler, Thank you very much for choosing to stay at Hangzhou Xixi Shili Fangfei Resort and sharing your wonderful experience with us. We are honored by your affirmation of our hotel's unique stay experience and service. We are glad that you enjoyed the comfortable and peaceful wetland resort environment and our well-designed services. Your comments mean a lot to us, and we will continue to work hard to keep the hotel environment clean and tidy and provide better services. Thank you very much for your compliment on our upgrade to the lakeside suite, and I hope you had a good time in the small courtyard. We are also very happy that you are satisfied with the room facilities and dining. We will continue to work hard to improve various services to make your next stay experience more perfect. Looking forward to your visit again and spending a good time with us. Sincerely regards, Hangzhou Xixi Shili Fangfei Resort

Response from Property: Dear traveler, Thank you very much for choosing to stay at Hangzhou Xixi Shili Fangfei Resort and sharing your wonderful experience with us. We are honored by your praise for our housekeeping team. We will continue to work hard to provide thoughtful and considerate services to ensure that your every need is met. We are very happy that you are satisfied with the quiet environment and leisure atmosphere of Shilizhou. In spring, there are pear blossoms like snow and wisteria like waterfalls. In summer, there are sage like purple mist and blue snowflakes. In autumn, there are layers of forests and red plums in winter. There are unique scenery waiting for your discovery in each season. We are also delighted by your praise for the breakfast restaurant. We will continue to maintain the deliciousness of the special lotus root powder and look forward to your next visit. Thank you for your affirmation of our resort. We will continue to work hard to provide you with the best service to make your next stay more pleasant. Looking forward to welcoming you again and enjoying a good time together! Sincerely regards, Hangzhou Xixi Shili Fangfei Resort