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Grand Hyatt Hangzhou

Renovated in 2018
No.28 Hubin Road, Hangzhou, Zhejiang, China610 m from Longxiangqiao subway stationShow on map
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Hotel Reviews

4.7/5Outstanding

Near shopping area, Delicious buffet

3,295 reviews

Most Popular Amenities

Wi-Fi in designated areas

Restaurant

Bar

Non-smoking floor

Currency exchange

Hotel Location

  • Longxiangqiao610 m
  • Fengqi Road1.15 km
  • Xiaoshan International Airport29.58 km
  • Hangzhou Railway Station3.91 km
  • Hangzhou East Railway Station9.17 km
  • West Lake Scenic Area610 m
  • City centre2.68 km

Hotel Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block. It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art. The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge. On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings. Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines. For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

Services & Amenities

    Internet
    • Wi-Fi in designated areasFree
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket counter
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Room service
    • Bar
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Fire alarm
    • Ventilation system
    Business Services
    • Meeting rooms
    • Business services
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Cleaning Services
    • Ironing service
    • Room cleaned: per stay
    • Towels replaced: per stay
    • Toothbrush set replaced: per stay
    • Bedsheet changed: per stay
    • Laundry service
    Activities
    • Indoor swimming poolFree
    • Hiking
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    Public Area
    • Lobby seating area
    • Gift shop
    Kid's Facilities
    • Kids’ toothbrush
    • Kids’ bathrobes
    • Kids’ slippers

    Need to Know

    Important
    疫情期间,部分地区需提供核酸检测证明,请在下单前与酒店确认接待政策,以免影响您的入住
    Hotel Notes
    The swimming pool will be undergoing renovation from 19 October 2020 to the end of the year.[15 Oct 2020 - 31 Dec 2020]

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds
    Children are welcome at this hotel.
  • Using Existing Beds
  • For each room, 1 child 17 years old and under can use existing beds.

    • Children 17 years old and under
      BreakfastNot included
      FeeFree
  • Extra bed:
  • There is a maximum of 1 extra bed or 1 extra cot per room.

    • Adult
      FeeCNY292.00 (approx. AU$60.96) per person per night
    • Children 1 year old and under
      BreakfastNot included
      FeeFree
  • Notes
  • Guests aged under 18 years old must be accompanied by a parent or legal guardian. Children aged under 6 years old may stay free with 2 adults (extra beds not included; breakfast included). For children aged between 6 and 12 years old, an extra bed costs CNY 292 and a breakfast costs CNY 98.

    Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      Breakfast
      • MenuBuffet
      • FeeCNY198.00 (Approximately AU$41.34) /person
      • Business Hours07:00-10:00 [Mon - Fri]07:00-10:30 [Sat - Sun]
      Parking
      • Reservation not needed: public parking is available on site (free).
      Pets
      No pets allowed.
      Age Requirements
      Checked in guests must be aged 18 years old or above.
      Paying at the Hotel

      The following payment methods are accepted by the hotel:

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