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Grand Hyatt Hangzhou

Renovated in 2018
No.28 Hubin Road, Hangzhou, 310006, Zhejiang, China610 m from Longxiangqiao subway stationShow on map
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Hotel Reviews

4.7/5Outstanding

Delicious buffet, Great for kids

2,484 reviews

Most Popular Amenities

Wi-Fi in designated areas

Restaurant

Bar

Non-smoking floor

Currency exchange

Hotel Location

  • Longxiangqiao610 m
  • Fengqi Road1.15 km
  • Xiaoshan International Airport29.58 km
  • Hangzhou Railway Station3.91 km
  • Hangzhou East Railway Station9.17 km
  • West Lake Scenic Area610 m
  • City centre2.68 km

    Hotel Description

    • Opened: 2005
    • Renovated: 2018
    • Number of Rooms: 388
    Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block. It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art. The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge. On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings. Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines. For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

    Services & Amenities

        Restaurant
        Gym
        Spa
        Indoor swimming pool
        Meeting rooms
        Multi-function room
        Lobby bar
        Wedding service
    Internet
    • Wi-Fi in designated areasFree
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket counter
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Room service
    • Bar
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    Business Services
    • Meeting rooms
    • Business services
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Cleaning Services
    • Ironing service
    • Room Cleaned: Per stay
    • Towels replaced: Per stay
    • Toothbrush Set replaced: Per stay
    • Bedsheet changed: Per stay
    • Laundry service
    Activities
    • Indoor swimming poolFree
    • Hiking
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    Public Area
    • Lobby seating area
    • Gift shop
    Kid's Facilities
    • Kids’ Toothbrush
    • Kids’ bathrobes
    • Kids’ slippers
    Additional Facilities
    • Fire alarm
    • Laundry rack
    • Ventilation system

    Need to Know

    Important
    防疫期间,请在下单前与酒店确认接待政策,以免影响您的入住 [3 May 2020 - 30 Jun 2020]
    Hotel Notes
    此期间酒店不受景区机动车限行影响。

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Extra bed:
  • Max. 1 extra bed per room.

    • Adult
      FeeCNY292.00 per person per night
  • Notes
  • Guests aged under 18 years old must be accompanied by a parent or legal guardian. Children aged under 6 years old may stay free with 2 adults (extra beds not included; breakfast included). For children aged between 6 and 12 years old, an extra bed costs CNY 292 and a breakfast costs CNY 98.

    Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      Breakfast
      • MenuBuffet
      • FeeCNY198.00 (Approximately AU$41.79) /person
      • Business Hours07:00-10:00 [Mon - Fri]07:00-10:30 [Sat - Sun]
      Parking
      • Parking is available on site.

      Pets

      No pets allowed.

      Paying at the Hotel

      The following payment methods are accepted by the hotel

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