Hangzhou Shangri-La Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

Hangzhou Shangri-La Hotel

No. 11 of Top Premium Hotels in West Lake
No. 78 Beishan Road, Xihu District, Hangzhou, Zhejiang 310007, China
Show on Map
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
4.5/5Great·Cleanliness: 4.6
Great location86% Recommended
All 3,327 Reviews
Amenities
Executive LoungeFitness RoomPrivate ParkingFreeAirport Pick-up ServiceTea Room2 RestaurantsCaféMeeting RoomMulti-Function RoomChildren's Playground
All Amenities
Surroundings
Metro: Huanglong Sports Center
(2.9km)
Metro: Gudang
(3.6km)
Airport: Hangzhou Xiaoshan International Airport
(34.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe Room - Mountain-View (2 beds)
4

Deluxe Room - Mountain-View (2 beds)

2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden Deluxe Room - Near Lake (2 beds)
1

Garden Deluxe Room - Near Lake (2 beds)

2 Single bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family Friendly Suite
6

Family Friendly Suite

72m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden-view Room-King Bed
5

Garden-view Room-King Bed

1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2-bed Room With Mountain View
6

2-bed Room With Mountain View

2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden-view Room-Two Beds
5

Garden-view Room-Two Beds

2 Single bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Family Friendly Room
9

Family Friendly Room

1 King bed or 2 Single bed
37m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Queen Room With Mountain View
6

Queen Room With Mountain View

1 King bed
35m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden Family Connecting Room - Near Lake
4

Garden Family Connecting Room - Near Lake

72m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room - Mountain-View (Double bed)
4

Deluxe Room - Mountain-View (Double bed)

1 King bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Garden Deluxe Room - Near Lake
3

Garden Deluxe Room - Near Lake

1 King bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe Room - Mountain-View
4

Deluxe Room - Mountain-View

1 King bed or 2 Single bed
36m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Suite
6

Executive Suite

1 King bed
72m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Lake-view Queen Room

Lake-view Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Villa Suite

Villa Suite

1 King bed
50m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews(3327)

4.5/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.3
  • Location4.6
  • Service4.6
Guest User
March 10, 2024
The hotel is located at the very beautiful part of the West Lake, making it easier to walk round the lake. However, the amenities are quite dated and the service is certainly far from the expected standard. The breakfast was pretty average. I certainly will opt for more modern hotel to stay in Hangzhou in the future.
Anonymous User
June 28, 2023
Fantastic service, very friendly staff. Rooms are well airconditioned and beds are very comfortable. good water pressure and heating. moreover hotel allowed us to check out a little later so that our 1 year old daughter could have a midday nap.
Wohenwochixin1
August 14, 2023
Very cool and super super nice and clean and good and cheap and fine
Roman
March 26, 2024
Great location. Nice hotel with character and vibe. Very friendly service.
Guest User
December 10, 2023
Good location near major site of tourism like Su Di, Bai Di, Yufei Temple…. Convenient transport. Good view of West lake in my floor (6 floor) including Su Di, very warm in winter time. Good and warm service. Good breakfast.
Ayache
December 7, 2023
The hotel location is perfect But room facilities is poor as 5 start hotel Breakfast is not deserve 5star
Guest User
September 30, 2023
really nice experience
Guest User
December 2, 2023
Excellent location. A bit dated, but that’s expected . Walking distance to everything .
Guest User
September 10, 2023
Hotel is already little bit older but well maintained. Bathroom not state of art anymore. Furniture also not modern. Staff friendly. Super nice breakfast.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
CNY 350.00 (approx. AU$ 74.26) per person per night
Adding crib: Free
Children 3–17 years old
CNY 350.00 (approx. AU$ 74.26) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 92.00 (approx. AU$ 19.52) per person
Children 12–17 years old
CNY 184.00 (approx. AU$ 39.04) per person
Adult
CNY 184.00 (approx. AU$ 39.04) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 1984
  • Renovated: 2009
  • Number of Rooms: 198
Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.

The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.

From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.

Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions. 8 meeting and function rooms can cater for anything from intimate banquets to international gala events.

The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.

Services & Amenities

Executive Lounge
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
2 Restaurants
咖啡苑
Style: A la carte, Buffet
Cuisine: Asian, Local
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family, Romantic
Dining options: Available for reservation, Outdoor tables
香宫
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Family
Dining options: Available for reservation, Outdoor tables
Show More

Frequently Asked Questions

How much does it cost to stay at Hangzhou Shangri-La Hotel?

Prices at Hangzhou Shangri-La Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hangzhou Shangri-La Hotel?

The closest airport is Hangzhou Xiaoshan International Airport. It is 34.68km from the hotel and approximately a 48minutes journey by taxi.

What are the check-in and check-out times at Hangzhou Shangri-La Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Hangzhou Shangri-La Hotel provide airport transfer services?

Yes, Hangzhou Shangri-La Hotel provides airport transfer services.

What amenities and services does Hangzhou Shangri-La Hotel have?

Hangzhou Shangri-La Hotel has the following amenities and services: Hiking, Executive Lounge, Fitness Room.

Does Hangzhou Shangri-La Hotel have a swimming pool?

No, Hangzhou Shangri-La Hotel doesn't have a pool.

Does Hangzhou Shangri-La Hotel have fitness amenities?

Yes, Hangzhou Shangri-La Hotel has fitness amenities.

Does Hangzhou Shangri-La Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hangzhou Shangri-La Hotel have non-smoking rooms?

Yes, Hangzhou Shangri-La Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Hangzhou Shangri-La Hotel provide breakfast?

Yes, Hangzhou Shangri-La Hotel provides breakfast.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport35.43KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station12.76KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station3.28KM
Average Price FromAUD368
Hotel Star Rating5