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Four Seasons Hotel Hangzhou at West Lake

No.5 Lingyin Road, Hangzhou, 310013, Zhejiang, ChinaShow on map
Opened: 2010 The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".Show More

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  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8
  • 4.8/5Outstanding

    Great restaurant, Great for kids
    99% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8
  • 4.8/5Outstanding

    Great restaurant, Great for kids
    99% Recommended
    • 34.9km
    • 7.3km
    10 places of interest within 1000m, 3.7km from downtown
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Non-smoking floor
    Currency exchange
    Show All Amenities

    Rooms
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 18 years and over will be charged adult rates.

    Need to Know

    Important
    为支持可持续发展,根据《浙江省生活垃圾管理条例》、杭州市文旅局《关于本市旅游住宿业不主动提供客房一次性日用品的实施意见》的相关规定,酒店将不在客房内放置牙具、刮胡刀与刮胡膏、梳子、卫生袋、浴帽和拖鞋等一次性用品。如您住宿期间需要以上用品,可咨询酒店。
    防疫期间,下单之前与酒店确认接待政策,以免耽误行程!
    Traffic restriction is applied on weekends and legal holidays. If guests drive cars, please call the hotel in advance for details.

    Hotel Description

    • Opened: 2010
    • Number of Rooms: 81
    The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury. Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.

    Services & Amenities

      Transportation Services
      • Drop-off Service (Airport)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Airport pickup service
      • Pickup service (bus/train station)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Drop-off Service (Bus/Train Station)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Bicycle rental
      Front Desk Services
      • Bellmen
      • Luggage storage
      • Front desk safe
      • Duty manager (24 hours)
      • Taxi booking
      • Concierge service
      • Attraction ticket service
      • Wake-up call
      • Credit cards accepted
      • Express check-in/check-out
      • Locker
      • Currency exchange
      • Front desk (24 hours)
      • Doorman
      • Tourist map
      • Postal service
      • Pay once for all purchases at check-out
      • Private check-in/check-out
      Food & Drink
      • Restaurant
      • Room service
      • Children's meals
      General
      • Humidifier
      • Elevator
      • Lobby bar
      • Audio system & speakers
      • ATM
      • Accessible rooms
      • Newspaper in lobby
      • Non-smoking public areas
      • Non-smoking floor
      • CCTV in public areas
      • Security alarm
      • Fire alarm
      • Security system
      • Fire extinguisher
      • Ventilation system
      • Smoke alarm
      Business Services
      • Conference hall
      • Multimedia system
      • Exhibition hall
      • Fax/copying serviceFree
      • Multi-function room
      Other
      • Butler service
      • Multilingual staff
      • Wedding service
      • Dry cleaning
      • First aid kit
      • Security staff
      Cleaning Services
      • Laundry room
      • Cleaning equipment
      • Ironing service
      • Laundry service
      • Iron/clothes steamer
      Activities
      • Indoor swimming poolFree
      • Heated pool
      • Hiking
      • Barbecue
      Public Area
      • Wi-Fi in designated areasFree
      • Lobby seating area
      • Game room
      • Gift shop
      • Garden
      • Picnic area
      Health & Wellness
      • Gym
      • Yoga classes
      • Foot massage
      • Sauna
      • Spa
      • Massage
      • Beauty salon
      • Facials
      • Hair cutting
      • Body treatments
      • Exfoliation
      Kid's Facilities
      • Childcare service
      • Kids’ playground
      • Toys for Children
      • Kids’ toothbrush
      • Kids’ bathrobes
      • Kids’ slippers
      • Children's books/DVDs
      • Baby strollers

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