UrCove by HYATT Hangzhou Westlake
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Hangzhou
UrCove by HYATT Hangzhou Westlake
No. 12 of Top 4-star Select Hotels in West Lake
No. 346 Yan'an Road, Gongshu District, Hangzhou, Zhejiang 310016, China
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The hotel is located by the beautiful West Lake, adjacent to the World Cultural Landscape Heritage, and across the street from Kerry Center, a famous shopping residence in Hangzhou; surrounded by many one-stop shopping centers, top-three hospitals and well-known universities; Qilu Metro Station (Line 1/Line 2) is within walking distance, and you can take one stop to reach West Lake and other scenic spots around it. The hotel has comfortable and elegant ArtDeco design rooms. From the sky terrace restaurant on the top floor, you can overlook the magnificent scenery of West Lake and the prosperity of Yan'an Road. The hotel provides buffet breakfast restaurant, a 24-hour gym and self-service laundry services. Each room is equipped with a 55-inch smart TV, branded bathroom, smart speakers, and a capsule coffee machine. The deluxe and executive rooms are equipped with American century-old brand Sealy mattresses. , the executive room is equipped with a Dyson hair dryer, and can achieve a smart guest-controlled check-in experience.Show More
We Price Match
Last booked 26 mins ago on our site
4.7/5Amazing·Cleanliness: 4.7
“ Friendly front desk staff ”93% Recommended
All 2,236 Reviews
Amenities
Fitness RoomPublic ParkingAirport Pick-up ServiceCaféMeeting RoomLuggage StorageFreeWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Fengqi Road
(<100m)
Metro: Longxiangqiao
(600m)
Airport: Hangzhou Xiaoshan International Airport
(30.6km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Superior Queen Room
1 Queen bed
20-26m² | Floor: 3,5-7,9-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
10
Executive Queen Room
1 Queen bed
26-30m² | Floor: 7-8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
9
Superior 2-bed Room
2 Single bed
24m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
9
UrCove King
1 Queen bed
37m² | Floor: 3,5-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Standard King
1 Queen bed
25m² | Floor: 3,5-8,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
9
Sunshine Tatami Room
20-25m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Queen Room
1 Queen bed
26-30m² | Floor: 6,9-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
UrCove Superior King
1 Queen bed
26-30m² | Floor: 3
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews(2236)
4.7/5
Amazing
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.7
Guest User
March 30, 2024
Good:
Friendly staffs
Easy access to all popular places to shops and eat.
Take 15-20 mins walking distance to West Lake.
Take less an a min walking distance for coffee, and breakfast next to hotel.
Very close by subway, and buses.
Hotel has free self washing and drying machines.
Bad:
If you are a clean freak, this hotel is not for you.
I had a crab leg bone left in a toilet room after the room cleaning service is done ( sure, definitely not from me since I have not eaten any crab)
Not price performed since the room was small with no review at all. I saw a flea in a sink, but didn’t take photos since no further expectation from cleanliness.
Vanlayavadee
April 16, 2024
Good location and good food.... Mrt is in front of the hotel. The big department store is opposite the hotel. Not far from Xihu lake . Near the hotel has the awesome noodles shop
suet yin
April 15, 2024
Location is fantastic as the MRT station exit is right in front of the hotel. Opposite Hangzhou嘉丽中心. 10 mins walking distance to West Lake. My hubby did his morning walk along West Lake everyday. Front desk recommended restaurant ToongDaFang (东大方) (just next to the hotel) which is good. Room is modern, clean, good size and well maintained with free minibar drinks. Will definitely choose this hotel again.
bspl
April 10, 2024
close to wulin night mkt and west lake. room size is good. Lighting switch is not user friendly. Making it high tech doesn’t mean making life easier. You don’t hv a choice to choose which lights to turn ON or Off.
Guest User
March 26, 2024
Location was great. The entrance of 凤起路 metro station is just downstairs. There’s lots of food options just next to the hotel as well and a huge mall opposite the hotel. Hotel staff were also very helpful and friendly. Definitely would recommend if I come to Hangzhou again.
Kenneth
March 28, 2024
The service was amazing, really like the autonomous robot that could help deliver food all the way up your doorstep. Would like to applaud Yuni and Mady for their distinction service. I definitely would come back for another stay.
Guest User
April 13, 2024
I will give 5 stars to the location, literally is just right in front of the subway station. Frontdesk is friendly and helpful. Room is not spacious as expected and i think the previous guest smoked in the room. Overall rating is satisfied. ☺️
Guest User
March 18, 2024
Urcove by hyatt is located really close to the train station! & the staff is excellent. Amazing customer service throughout the stay. I will definitely stay here again! Thankyou Urcove for the hospitality.
Fridaytgif
March 12, 2024
We missed the last train to Shanghai, so we hastily booked a hotel stay. Cove, the receptionist, was incredibly kind and went the extra mile, upgrading us and providing complimentary breakfast. He even lent us charging accessories for our one-night stay. The room was clean, and we easily used the smart panel to request bathrobe amenities without calling reception. However, the poor soundproofing and ineffective air conditioning made for an uncomfortable night. Despite adjusting the temperature, the room remained warm, forcing us to open the window in 7-degree weather.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from every country/region are accepted
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:00-11:00 Open
| Height | Fee |
|---|---|
Children under 0.9m in height | Free |
Children between 0.9–1.2m in height | CNY 49.00 (approx. AU$ 10.55) per person |
Children over 1.2m in height | CNY 99.00 (approx. AU$ 21.30) per person |
Adult | CNY 99.00 (approx. AU$ 21.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2003
- Renovated: 2022
- Number of Rooms: 191
The hotel is located by the beautiful West Lake, adjacent to the World Cultural Landscape Heritage, and across the street from Kerry Center, a famous shopping residence in Hangzhou; surrounded by many one-stop shopping centers, top-three hospitals and well-known universities; Qilu Metro Station (Line 1/Line 2) is within walking distance, and you can take one stop to reach West Lake and other scenic spots around it. The hotel has comfortable and elegant ArtDeco design rooms. From the sky terrace restaurant on the top floor, you can overlook the magnificent scenery of West Lake and the prosperity of Yan'an Road. The hotel provides buffet breakfast restaurant, a 24-hour gym and self-service laundry services. Each room is equipped with a 55-inch smart TV, branded bathroom, smart speakers, and a capsule coffee machine. The deluxe and executive rooms are equipped with American century-old brand Sealy mattresses. , the executive room is equipped with a Dyson hair dryer, and can achieve a smart guest-controlled check-in experience.
Services & Amenities
Most Popular Amenities
Fitness Room
Public ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Café
Meeting RoomAdditional charge
Luggage StorageFree
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Café
Meeting Room
Restaurant
Restaurant
No additional info available
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