Anonymous User
February 17, 2026
Coming to West Lake two days before the Spring Festival, booking this hotel was absolutely the right decision! The group deal package got me a free upgrade to a garden view room in Building 8. The room was spacious and clean, with an understated luxury feel. The ancient trees by the balcony were so close you could almost touch them, and little squirrels scampered across the eaves. The hotel itself is a huge, beautiful garden, and all the decorations and ornaments really show off its taste. Taking the internal shuttle bus to Building 1, you can then stroll along the hotel's private section of West Lake. I got to see West Lake in both sunny and rainy weather, which was truly worthwhile. I also tried the food at Ziwei Hall; honestly, it was pretty standard fare, but hey, it's a Black Pearl restaurant, so that's something. The hotel's breakfast buffet had excellent Chinese pastries – the Cong Bao Hui, Meihua Cake, and Shaobing were all delicious. The service really stands out: the front desk delivered takeout to my room, and the cleaning staff tidied up both in the morning and afternoon after I left. The experience was superb, and I'm planning to come back again in the spring!
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