Park Hyatt Hangzhou
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Park Hyatt Hangzhou

Experience at Park Hyatt Hangzhou, the 5-star hotel in Hangzhou. It boasts an 9.6/10 rating from 3733 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 443.

Check in & Check out

From 15:00 until 12:00

Nearby Attraction

Hangzhou DO Capital City: 0.8km from the hotel

Hangzhou Shangcheng District Sports Center: 0.86km from the hotel

Shiji Garden: 0.63km from the hotel

Pets policy: Pets are not allowed.

Park Hyatt Hangzhou

2026 Global 100 - Gourmet Hotels
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Highlights
Great views
Delicious breakfast
Comfy rooms
Sparkling clean
Free parking
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Amenities
All amenities
Property Description
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Love the room, ambience, the hotel service; prompt and pleasant! Never go wrong with Park Hyatt
Surroundings
Metro: Qianjiang Road
(180m)
Metro: Jiangjin Road
(590m)
Airport: Hangzhou Xiaoshan International Airport
(23.5km)
Train: Hangzhou Railway Station
(5.4km)
Train: Hangzhoudong Railway Station
(6.8km)
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5

Park Hyatt Suite

1 Queen bed
100-125m² | Floor: 36,39-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Queen Room With Mountain View

1 Queen bed
55m² | Floor: 36,38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Twin Room

2 Single bed
55m² | Floor: 36,38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Park Hyatt Executive Suite

1 Queen bed
145m² | Floor: 38
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Double Bed Room

1 Queen bed
55m² | Floor: 36,38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Deep Sleep Experience River-View Double Bed Room (Smart Mattress)

1 Queen bed
55m² | Floor: 38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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15

Egyptian Theme Family Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Park King Room

1 Queen bed
55m² | Floor: 36,38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Chairman Suite

1 Queen bed
248m² | Floor: 47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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10

Octonauts Theme Family Twin Room

2 Single bed
55m² | Floor: 38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue River-View Deluxe Room

1 Queen bed
63m² | Floor: 39-46
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue Twin Room

2 Single bed
55m² | Floor: 36,38-47
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Premier Room

1 Queen bed
63m² | Floor: 38-47
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Bai Yue Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Themed Deluxe Room - River-View

1 Queen bed
63m² | Floor: 39-46
Non-smoking
Toothbrushes
Toothpaste
Hair dryer
Room Details
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10

Maruko Theme Family Deluxe Room

1 Queen bed
63m² | Floor: 38-47
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Bai Yue Premier Room

1 Queen bed
65-84m² | Floor: 36-38
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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13

Ultraman Family Room

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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This property hasn't received any negative reviews in the past 2 months.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
Powered by AI
Service Quality: The service is highly praised for being warm and attentive, with staff like Kevin and Aiden frequently mentioned. The hotel accommodates early check-ins and is responsive to specific guest needs, such as dietary requests and special occasions.(based on 1,691 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 20, 2026
Staying at the Park Hyatt Hangzhou truly feels like touching the clouds in Jiangnan. The lobby on the 37th floor offers expansive views, and the room design is elegant and stylish. The floor-to-ceiling windows with river views are perfect for photos, day or night. The amenities are the classic Le Labo 33, and the悦轩 (Yue Xuan) restaurant delivers consistently excellent and surprising dishes. The service is gentle, appropriate, and just right. Tucked away amidst the hustle and bustle of Qianjiang New Town, it offers a quiet sense of luxury. It's a supremely comfortable stay, whether for a vacation or a short visit, and definitely one of Hangzhou's top luxury hotels worth experiencing.
Original TextTranslation provided by Google
J‍i‍a‍l‍i‍n‍g‍ ‍C‍h‍e‍n
February 22, 2026
A highly recommended hotel experience! :)) The location is super convenient for shopping, right near MixC, and it's not too far to get to West Lake by taxi. The room facilities are all new and excellent. I particularly loved the thoughtful touch of the plum blossom light projections on the wall at night. Banner provided incredibly detailed and attentive service, and the breakfast, well, let's just say the quality was fantastic. Overall, it was superb! It completely recharged me at the end of my vacation. I'll definitely be back~
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2026
The hotel's location is great, right next to MixC, making shopping and dining very convenient. It's also close to the riverside, perfect for a stroll. The hotel breakfast has a good selection of Western pastries, and the Chinese flatbread is delicious. The welcome fruit was a generous plate of white strawberries, which was a nice touch. The doorman was friendly and welcoming, the front desk was standard, but I didn't experience much service elsewhere; it felt a bit superficial.
Original TextTranslation provided by Google
2‍6‍2‍x‍i‍a‍o‍t‍a‍o‍t‍a‍o
February 22, 2026
The hotel room was very satisfying, luxurious, and the front desk staff had an excellent attitude. Breakfast was quite good, although the servers were a bit too quick to clear plates. It was a bit awkward when I went to get some fruit in the middle of my meal and came back to find my noodles and cutlery already cleared away. The transportation is especially convenient with three metro lines to choose from. Overall, the Park Hyatt is a very good hotel and worth staying at when you visit Hangzhou.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2026
The room was spacious with a direct view of the Qiantang River. It was clean and the environment was pleasant. We didn't have time to enjoy the complimentary wine and afternoon tea, so they kindly packed it up and sent it to our room – excellent service, much appreciated! The breakfast overall was also very good; you could order and have it delivered to your table. Perhaps because it was peak season during the Spring Festival, they were really swamped, and the dishes we ordered towards the end never arrived. However, this minor issue doesn't detract from the overall positive experience. It was still very good, and I would definitely stay here again next time I'm in Hangzhou.
Original TextTranslation provided by Google
X‍i‍a‍x‍i‍a‍x‍i‍a‍x‍i‍a‍x‍i‍a‍t‍i‍a‍n‍l‍a‍i‍l‍e
February 13, 2026
The room facilities are excellent, and the location is very convenient. What truly stands out is the exceptional service. Aiden from Guest Relations was incredibly thoughtful and attentive! He even contacted me in advance to understand my preferences, which I really appreciate.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2026
I always book this hotel for our corporate clients. Aiden, the hotel's contact person, is very thoughtful. If you arrive early, you can contact him beforehand, and he'll help reserve a room for you in advance.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2026
The room was fantastic! We let the hotel know in advance that it was for a birthday celebration, and they even prepared some decorations and a small cake, which my girlfriend absolutely loved 👍. The package we booked also included afternoon tea and a bottle of wine at the bar, making it quite a good value for money.
Original TextTranslation provided by Google

Services & Amenities

潮餐厅
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Fri] 06:30-10:30, 11:30-13:30, 17:30-22:00,[Sat - Sun] 06:30-10:30, 11:30-14:30, 17:30-22:00
悅厅
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
潮酒吧
Open for: Dinner
Business hours: [Mon - Thurs,Sun] 19:00-01:30 the next day,[Fri - Sat] 19:00-02:00 the next day
悦轩
Cuisine: Cantonese, Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 138.00 (approx. AU$ 28.48) per person
Children 13–17 years old
CNY 278.00 (approx. AU$ 57.36) per person
Adult
Buffet:CNY 278.00 (approx. AU$ 57.36) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2016
  • Renovated: 2017
  • Number of Rooms: 241
Phone:+86-571-86961234
Reflecting Paradise on Earth Opening in the second half year of 2016, Park Hyatt Hangzhou will lead an exceptional new level of hospitality excellence. The contemporary Jiangnan style residence in a skyscraper will feature panoramic views of serene West Lake, the area’s new cosmopolitan district and the vigorous Qiantang River.Located in the prestigious integrated MixC complex, which offers an abundance of fashion, dining and entertainment in the heart of the city’s new central business district, the hotel will be an urban retreat for international connoisseurs, providing intimate experiences customized to meet individual preferences.Park Hyatt Hangzhou features 241 generously sized guestrooms and luxurious suites, all designed by Yabu Pushelberg. Nestled in the city’s top destination, Park Hyatt Hangzhou features seven restaurants and bars with traditional and contemporary designs. A top-floor dining room with roof lights and a sky terrace delivers a Hangzhou hotel experience above the clouds that is sophisticated and artful from every lifestyle perspective.

You might be wondering

What is the cancellation policy for Park Hyatt Hangzhou?

The cancellation policy for Park Hyatt Hangzhou varies depending on the type of room and booking conditions.

How much does it cost at Park Hyatt Hangzhou?

Prices at Park Hyatt Hangzhou change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Park Hyatt Hangzhou have airport transfer services?

Yes, Park Hyatt Hangzhou offers Airport Pick-up Service, Airport Drop-Off Service for guests. We recommend calling ahead to confirm availability and pricing.

What are Park Hyatt Hangzhou nearby landmarks?

Nearby attractions to Park Hyatt Hangzhou include Shiji Garden, only 630m from your search (straight-line distance) away.

Does Park Hyatt Hangzhou provide a pool?

Yes, Park Hyatt Hangzhou has a swimming pool for guests.

Does Park Hyatt Hangzhou have breakfast?

Yes, Park Hyatt Hangzhou have the high-rated breakfast including: Western, Chinese.

Is there a restaurant in Park Hyatt Hangzhou?

Yes, Park Hyatt Hangzhou has a restaurant serving a variety of Cantonese, Chinese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Park Hyatt Hangzhou?

Check-in at Park Hyatt Hangzhou starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Park Hyatt Hangzhou?

No, pets are not welcome at Park Hyatt Hangzhou.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport23.87KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station5.41KM
Nearest Metro StationQianjiang Road
Distance to Metro Station0.18KM
Average Price FromAUD733
Hotel Star Rating5