Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)
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Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)

Experience at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77), the 4-star hotel in Hangzhou. It boasts an 9.5/10 rating from 4082 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 28.

Check in & Check out

From 14:00 until 12:00

Nearby Attraction

West Lake Sightseeing Bus: 0.46km from the hotel

Phoenix Temple: 0.51km from the hotel

Hangzhou Confucian Temple: 0.49km from the hotel

Pets policy: Pets are not allowed.

Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)

No. 18 of 4-Star Select Hotels in Hangzhou
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China travel essentials
English-speaking staff
Easy to reach
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Varied breakfast
Excellent service
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Amenities
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Property Description
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The location is very good. The room is spacious and comfortable. Overall, a pleasant stay.
Surroundings
Metro: Ding'an Road
(480m)
Metro: Wushan Square
(940m)
Airport: Hangzhou Xiaoshan International Airport
(28.3km)
Train: Hangzhou Railway Station
(2.6km)
Train: Hangzhoudong Railway Station
(10.7km)
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6

Superior Queen Room

1 Queen bed
25-30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
Check Availability
9

Business Double Room A

1 Queen bed
18-25m² | Floor: 2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
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4

Smart Superior Business Room

1 Queen bed
25-30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
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6

Superior 2-bed Room

2 Single bed
25-30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Room Details
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5

Family Room

1 Single bed and 1 Double bed
25-35m² | Floor: 2
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Room Details
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9

Queen Room

1 Queen bed
18-25m² | Floor: 2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
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5

Guestroom (2 Beds)

2 Single bed
18-25m² | Floor: 2
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
Check Availability
20

Family-friendly 2-bed Room

1 Single bed and 1 Double bed
30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Room Details
Check Availability
14

Queen Room With Memory Foam Mattress

1 Queen bed
30-35m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cleaning tools
Room Details
Check Availability
10

Family Friendly Room (Double Bed)

1 Queen bed
30m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Cleaning tools
Bath towels
Room Details
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53 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Service Quality: The staff is frequently praised for their friendliness, attentiveness, and efficient service. Many highlight the excellent front desk service, with staff readily available to assist and address issues promptly, enhancing the overall guest experience.(based on 1,516 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2026
The hotel was very comfortable to stay in, and the service was excellent. The environment was clean and tidy, and they had facilities like a laundry room. It's also quite close to West Lake. I highly recommend everyone to stay here.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2026
The hotel's location is really convenient; it's a short walk to Intime City and West Lake, and the subway is also easily accessible. The room decor is decent, though the soundproofing isn't great, which seems to be a common issue with chain hotels. I appreciated the thoughtful detail of providing extra laundry detergent when they saw I was doing laundry, even though there wasn't a retractable drying line. I'll save the detergent for my next stop, thanks! Overall, it feels a bit pricey for off-peak season. Also, it's pretty bad that the price on Trip.com jumped within 10 minutes for the same hotel room.
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P‍i‍l‍i‍p‍a‍l‍a‍s‍h‍a‍w
February 11, 2026
Okay, I just remembered I had another review to write, so here I go. This is hands down the worst hotel I've ever stayed at in Hangzhou, and I've been here many times. I have no idea how it got a four-star rating. 😅😅 Among other things: 1️⃣ None of the light switches were labeled. Every time I wanted to turn off a light, it took ages to find the right switch. 2️⃣ The magnifying mirror was broken; it wouldn't stand up at all. 3️⃣ The mosquito screen in the hotel was also broken. 4️⃣ The soundproofing was absolutely, incredibly terrible. I didn't get a wink of sleep for two nights. The couple next door were arguing, and it sounded like they were right in my ear. The soundproofing was so bad, even my own mother wouldn't recognize it. I could still hear everything even with earplugs in. 5️⃣ The TV was extremely laggy and broken, as shown in the picture. It was very unresponsive, and the aspect ratio was stretched, making everyone look distorted. 6️⃣ The showerhead in the hotel bathroom was leaking, and the water was scalding hot when I showered. Plus, they hadn't even prepared the disposable toiletries. It's been many days, so I can't recall all the details, but the fact that I can still remember all this shows how truly terrible my impression was. There are countless better hotels for the same price. Every word above is true. If I'm lying, may I never book a good hotel again when I travel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2026
I absolutely have to give this hotel a huge five-star rating! From the moment I stepped into the lobby, I was impressed by the warm and elegant atmosphere and the incredibly attentive service from the staff. The room was spotlessly clean, and the bedding was so soft and comfortable that I slept right through the night, completely recovering from my journey's fatigue. The attention to detail was evident everywhere – amenities were fully stocked, and the bathroom was clean and odor-free. The location is also fantastic, making it easy to get around, with plenty of facilities nearby. A special thank you to the front desk and housekeeping staff; they were so responsive and friendly, making me feel right at home. I'll definitely choose this hotel again next time I'm in town. Highly recommended!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 3, 2026
The room facilities are complete, convenient to use, beautiful, and very quiet. It's close to West Lake Scenic Area and the commercial district, offering great value for money, making it easy to switch between sightseeing and relaxation. The hotel staff are enthusiastic; they provided children's toothbrushes and hand cream. One morning, we arrived late for breakfast, and the restaurant auntie warmly provided us with a meal – much appreciated! Overall, I recommend it and will definitely come again!
Original TextTranslation provided by Google
y‍h‍y‍1‍1‍3‍0
January 31, 2026
Very close to West Lake and the subway station, super convenient! I'll definitely come back next time!
Original TextTranslation provided by Google
X‍i‍a‍o‍s‍u‍n‍b‍u‍s‍h‍u‍i‍j‍u‍e
January 29, 2026
Staying here was incredibly convenient! Six of the Ten Scenic Spots of West Lake are within a ten-minute walk, so I got to experience different beautiful lake and mountain views every day.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2026
The room was clean, and the hotel's location was excellent, very close to West Lake and In77. The soundproofing was good, and the price was friendly. The front desk staff were very patient and helpful. Thumbs up!
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Style: Buffet
Cuisine: Chinese
Open for: Breakfast
Business hours: [Mon - Sun] 07:00-10:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children over 1.2m in height
CNY 48.00 (approx. AU$ 9.86) per person
Adult
Buffet:CNY 48.00 (approx. AU$ 9.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 141
Phone:+86-571-86077977-0
The Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) provides a great place for travelers to relax after a busy day. The Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) offers a pleasant stay in Hangzhou for those traveling for business or leisure.

Traveling to the hotel is easy with Hangzhou Railway Station located approximately 3km away and Hangzhou Xiaoshan International Airport roughly 28km away. Transportation around the city is also convenient, with Ding'an Road Metro Station within walking distance. There is no shortage of things to see in the area, with the Zhu Bingren Bronze Art Museum, Wushan Square and Huqingyu Museum all nearby.

When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel provides parking on site.

If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.

You might be wondering

What is the cancellation policy for Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)?

The cancellation policy for Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) varies depending on the type of room and booking conditions.

How much does it cost at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)?

Prices at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) have airport transfer services?

No, Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) doesn't offer airport transfer services.

What are Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) nearby landmarks?

Nearby attractions to Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) include West Lake Sightseeing Bus, only 460m from your search (straight-line distance) away.

Does Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) provide a pool?

No, Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) doesn't serve a pool.

Does Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) have breakfast?

Yes, Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) have the high-rated breakfast including: Western, Chinese.

Is there a restaurant in Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)?

Yes, Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) has a restaurant serving a variety of Chinese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)?

Check-in at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77) starts from 14:00, and the standard check-out time is by 12:00.

Are pets welcome at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77)?

No, pets are not welcome at Yitel Collection Hotel (Hangzhou West Lake Scenic Area Intime in77).

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.01KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.63KM
Nearest Metro StationDing'an Road
Distance to Metro Station0.48KM
Average Price FromAUD122
Hotel Star Rating4