The guesthouse environment was exceptionally good; staying here was the highlight of our Hangzhou trip. The receptionist was incredibly kind. Since we'd been traveling for so many days and were craving congee, she casually mentioned it, and the next day she arranged for some. The congee might not have been expensive, but to us Fujianese who are used to congee, it felt incredibly special. We left our clothes to dry downstairs after a long day of sightseeing, and when we returned late, she had already brought them in, so we didn't have to worry about them getting wet. We were so grateful! Staying here felt like home! They even upgraded our room for free; the Hidden View room was absolutely fantastic. It was sunny, perfect for two people, and very clean and hygienic. Most importantly, we felt completely at ease. Even when we got up late to hang our clothes out to dry, she was very considerate, worried we might not know how. Overall, it was a truly wonderful experience; I give it five stars!
In addition:
Environment: The guesthouse is located in a detached villa, making it very quiet and perfect for relaxation.
Facilities: There's a washing machine and a drying area; basic needs are met.
Cleanliness: Very clean.
Service: Needless to say, the receptionist was incredibly warm and welcoming, like family.
Address: Located near West Lake, close to famous Hangzhou attractions such as West Lake and Lingyin Temple. The area around the accommodation is also great for taking photos, so seeing such a high-quality room and environment at such a good price, we stayed another night! For anyone planning a trip to Hangzhou, this guesthouse is definitely worth booking – highly recommended!
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