Courtyard Hangzhou Qianjiang Reviews
Courtyard Hangzhou Qianjiang
No. 298 Fuchun Road, Shangcheng District, Hangzhou, Zhejiang, 310020, ChinaView hotel details
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Guest Reviews of Courtyard Hangzhou Qianjiang
9.2/10
Very Good
1199 review
Verified reviewsLocation9.3
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(1199)
Positive reviews(1159)
Reviews with photos/video(190)
Easy to get around(163)
Convenient location(114)
Delicious breakfast(96)
Close to metro(89)
Perfect for business trips(46)
Friendly front desk staff(34)
Fantastic river view(25)
Awesome gym(7)
Negative reviews(40)
ゝ youtiaozhandoujiang
Premier 2-bed Room
Stayed in Jan 2026
Family
16 review
Very good
Posted on Feb 21, 2026
The 11th-floor room offered a distant view, but the lighting was a bit dim, which wasn't ideal. A major downside was the incredibly bright, flashing fire alarm light on the ceiling, making it impossible to get a good night's sleep.
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Response from Property: 尊敬的賓客：非常感謝您如此真實、細緻的反饋，也特別抱歉這次入住沒能讓您睡個安穩好覺。很高興11層的視野和景色讓您感到舒心，但房間燈光偏暗，尤其是天花板消防指示燈一閃一閃影響休息，我們完全理解這種困擾，真的十分抱歉。您提出的問題我們已經立刻記錄並同步相關部門，會馬上對燈光亮度和夜間指示燈問題進行排查與調整，杜絕再影響到其他客人休息。期待未來還有機會為您提供更安靜、舒適、安心的入住體驗，讓您能真正睡個好覺。
Didole
Premier 2-bed Room
Stayed in Jan 2026
Family
2 review
Outstanding
Posted on Feb 21, 2026
The Qiantang River is visible from the window, and the night view is stunning. The room is clean and tidy, and the windows open for good ventilation. The environment is comfortable with a pleasant temperature, making for a great stay. The location is super convenient, right outside the subway station. The service was warm and attentive, excellent all around! 👍
Original textTranslated by Google
Response from Property: 尊敬的賓客：真的太感謝您這麼用心又細緻的好評啦！🌃能讓您在房間裏欣賞到錢塘江的絕美夜景，我們由衷開心；房間乾淨整潔、温度適宜，這些細節能被您一一認可，對我們來説就是最棒的鼓勵。也特別開心您覺得交通便利、服務熱情周到，每一份用心都被您看見，真的特別温暖。期待您下次再來，繼續與我們共賞錢江美景，我們也會一直保持這份貼心與舒適，等候您的再次光臨～
Xiaowangdenaiping
River-view Double Room
Stayed in Jan 2026
Traveling with friends
16 review
Outstanding
Posted on Feb 5, 2026
The hotel service is excellent. The front desk staff are warm and attentive, and the rooms are clean and tidy. The facilities are comprehensive and well-equipped. The location is also very convenient for everyone. I highly recommend staying at this hotel.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您選擇入住杭州錢江新城萬怡酒店並給予我們如此細緻的肯定。您的認可讓我們倍感榮幸，特別感謝您對酒店整體體驗的全面好評，您的肯定是對全體員工最大的鼓勵。我們深知，正是像您這樣注重品質的賓客，讓我們始終追求卓越的動力更加堅定。期待未來能再次為您提供貼心服務，願杭州錢江新城的璀璨夜景與萬怡酒店的温馨體驗，能在您的記憶中留下美好印記。衷心祝願您生活愉快，萬事順遂！
Guest User
River-view Double Room
Stayed in Dec 2025
Business traveler
41 review
Outstanding
Posted on Jan 24, 2026
The service was great, and the breakfast had a good variety of fresh and delicious options. The environment was comfortable, and the room was clean and hygienic. They even provided complimentary welcome fruit, which was a thoughtful touch. Plus, there's free parking, which is fantastic! There's also a car wash nearby. I really love the city of Hangzhou!
Original textTranslated by Google
Response from Property: 尊敬的貴賓，衷心感謝您的五星厚愛！您對服務的認可、對早餐的誇讚、對客房衞生的肯定，都是我們不斷精進的動力。特別開心您注意到我們準備的歡迎水果和免費停車服務，希望這些細節能讓您在杭州的旅程更添便利與温馨。您如此細緻入微的點評，讓我們感受到您對生活品質的追求，也激勵着我們繼續以真誠服務，為每一位賓客創造美好體驗。期待未來能再次迎接您的到來，祝您在杭州的每一天都充滿喜悦！
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2025
Family
1 review
Outstanding
Posted on Jan 18, 2026
My family and I chose this Courtyard for our weekend getaway, primarily because of its excellent location. Being right next to the subway entrance was incredibly convenient. The front desk staff, a young man, was very enthusiastic and even upgraded us to a river-view room, plus he kindly prepared a fruit platter for us. The breakfast was good too, but I was rushing to catch my high-speed train in the morning, so I didn't get a chance to take any pictures. 😄
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing Courtyard by Marriott Hangzhou Qianjiang New City for your family weekend getaway! Located at Exit B1 of Chengxing Road Station on Metro Line 4, the hotel's convenient location makes getting around easy. We will share your positive feedback with the front desk staff; their attentive service ensures a warm and welcoming experience from the moment you check in. Although we didn't take a picture of breakfast, your satisfaction is our best "photo"! We sincerely invite you to visit us again and wish you a pleasant stay.
Anonymous User
Deluxe Room (2 Beds)
Stayed in Dec 2025
Family
1 review
Outstanding
Posted on Jan 18, 2026
The room was clean and tidy, and they must have used an air freshener or something because there was a subtle, pleasant perfume scent in the air. The hotel is super conveniently located right by a subway station, making it really easy to get around. The guy at the front desk was very welcoming and helpful during check-in, explaining everything clearly. It's definitely a great hotel choice for a trip to Hangzhou.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing Courtyard by Marriott Hangzhou Qianjiang New City and leaving a 5-star review! We always prioritize room cleanliness and attention to detail, hoping to enhance your comfort during your stay. The hotel is conveniently located in the Hangzhou Qianjiang New City CBD, just 4 kilometers from Chengxing Road Station (B1 Exit) on Metro Line 4, and 21 kilometers from the beautiful West Lake and Xiaoshan International Airport. Special thanks to our front desk staff for their warm welcome and detailed explanations; this is a testament to our team's dedication to service. We look forward to continuing to provide excellent service and creating more wonderful moments for your stay in the future.
Wilcwt
Deluxe Room (2 Beds)
Stayed in Sep 2025
Business traveler
21 review
Very good
Posted on Oct 11, 2025
I recently stayed ,and overall it was a great experience.
The room was [clean, spacious, and comfortable / well-maintained], and the bed was [comfortable / perfect for a good night’s rest].
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Guest User
Deluxe Double Room
Stayed in Nov 2025
Solo traveler
2 review
Outstanding
Posted on Dec 11, 2025
Amazing hotel! Subway right under, really well located
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Darren86
Deluxe Double Room
Stayed in Aug 2025
Traveling with friends
7 review
Outstanding
Posted on Sep 29, 2025
A very nice hotel in the business district, very close to the city centre. The location is perfect! there's a metro stop right in front of the hotel and food and coffee shops in the area (Starbucks, KFC, Pizza Hut). It’s a 15-20 minute walk to the city centre where all the big malls are, like Raffles and MixC. This hotel is 5-stars recommended.
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Guest User
Deluxe Double Room
Stayed in Sep 2025
Business traveler
12 review
Great
Posted on Oct 20, 2025
Excellent location and convenient, nice hotel, room is clean, nice view,
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Guest User
Deluxe Double Room
Stayed in May 2025
Family
28 review
Outstanding
Posted on Jun 15, 2025
Hotel service was good, good breakfast, good location. But the room was too old. Averything looked old. Old design, used too long.
Response from Property: 尊敬的客人，感謝您選擇杭州錢江新城萬怡酒店並抽出寶貴的時間分享您的入住體驗。如您提到的酒店設施老舊的問題，為了能夠持續提供一個舒適的入住環境，酒店房間設施設備會定期進行維護翻新，期待您的關注，並再次選擇杭州錢江新城萬怡酒店！
Guest User
Family Fun Connecting Room
Stayed in Nov 2025
Family
6 review
Amazing
Posted on Dec 27, 2025
Overall good location but it's abit small when the sofa bed opens up.
Response from Property: Dear Guest,Thank you for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel is strategically located in Hangzhou CBD-Qianjiang New Town, just 4km from West Lake and 30 minutes from Xiaoshan International Airport. We look forward to your next stay and sincerely appreciate your suggestions.
Guest User
Deluxe Double Room
Stayed in Sep 2025
Business traveler
15 review
Outstanding
Posted on Oct 16, 2025
Great hotel great service great location with some great bars around b
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Guest User
Deluxe Double Room
Stayed in Jul 2025
Business traveler
1 review
Posted on Aug 19, 2025
I found a cocorach in the room and the bathroom smells really bad during the night.
Response from Property: Dear guests, thank you for staying in our hotel, we are deeply sorry for your unpleasant stay experience, room odor and hygiene problems We have trained all the staff of the room department, strengthen the management work, we hope you can forgive the inconvenience caused, all the staff of the hotel are looking forward to your stay again, I wish you a happy life, thank you!
Guest User
Deluxe Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
3 review
Outstanding
Posted on Aug 23, 2025
The hotel is clean and the location is very good. There are also many shops around here.
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests