Grand K Hotel Suites Hanoi

Grand K Hotel Suites Hanoi Reviews

Grand K Hotel Suites Hanoi

2 P. Phạm Văn Bạch, Yên Hoà, Hanoi, VietnamView Hotel Details
Grand K Hotel Suites Hanoi
Grand K Hotel Suites HanoiGrand K Hotel Suites HanoiGrand K Hotel Suites Hanoi
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Grand K Hotel Suites Hanoi Guest Reviews

4.4/5
Very Good
116 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(116)
Positive reviews(106)
Reviews with photos/video(30)
Awesome stay(35)
Friendly owner(29)
Clean and tidy(27)
Delicious breakfast(15)
Perfect for business trips(7)
Loved the view(7)
Large rooms(6)
Negative reviews(10)
Tejaskumar Harishbhai
Two Bedroom Executive Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Fantastic view, very decent property, supportive staff and good vegetarian food on request. Overall worth staying 9-10 km away from Hanoi Centre. We got superb panoramic family apartment on 38th floor.
Response from Property: Dear Mr. Harishbhai, We very much appreciate your comments regarding your stay at the Grand K Hotel Suites Hanoi It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager
Guest User
Deluxe Room
Stayed in Nov 2023
Friends
25 review
4.2/5
Very Good
Posted on Nov 20, 2023
Location not the ideal as it’s 30-35 mins away depend on traffic from the old town and night market. However hotel cleanliness and service is very good.
Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand K Hotel Suites Hanoi It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager
Owen Travel
Deluxe Room
Stayed in Jun 2023
Couples
3 review
4.5/5
Great
Posted on Jun 25, 2023
Very good reception service and the hotel was very new and great pool! It has a very good skyscraper view from the room.
Response from Property: Dear Sir/Madam,We do appreciate your time sharing your opinion with us.We're very happy to know that you had an excellent stay with us. This encourages us a lot and we’ll continue to strive to bring guest experiences more than expected.Have a nice week & we look forward to welcoming you back our hotel soon.Thanks & best regards,Ngan QuanSales Department
James 9999
Premium
Stayed in Mar 2023
Business travellers
66 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Very good location...
Response from Property: Dear Sir/Madam, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you so much for choosing us and sharing feedback following your recent stay to at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always tries our best to provide excellent service, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better service. We look forward to welcoming you back in Grand K Hotel Suites Hanoi soon.Kind regards,TRAN THUY MAI (Ms), Marcom Manager, Grand K Hotel Suites Hanoi
Anonymous User
Deluxe Room
Stayed in Aug 2023
Business travellers
74 review
5.0/5
Outstanding
Posted on Aug 16, 2023
Overall good hotel. Clean and spacious. Staffs are friendly
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at Grand K Hotel Suites HanoiWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.Sincerely,Front Office Manager.
Aicheline
Deluxe Room
Stayed in Mar 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Very new hotel. Clean and great view. Great service and a joyful Tang helping me with my luggage for checking in. It was on women’s day, so the hotel gave me a beautiful rose for this special day. Amazing hospitality that makes me happy.
Response from Property: Dear Aicheline,On behalf of Grand K Hotel Suites Hanoi, I would like to thank you so much for choosing us and sharing feedback following your recent stay to at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try our best to provide the excellence service, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better service. We look forward to welcoming you back in Grand K Hotel Suites Hanoi soon.Kind regards,TRAN THUY MAI (Ms), Marcom Manager, Grand K Hotel Suites Hanoi
Elise Alan Sin
Deluxe Room
Stayed in Jan 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Good service and clean
Guest User
Deluxe Room
Stayed in Dec 2023
Business travellers
3 review
4.7/5
Amazing
Posted on Dec 30, 2023
A very nice hotel ❤️
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Grand K Hotel Suites HanoiIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front Office Manager
Leo Lkn
Two Bedroom Panoramic Suite
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 23, 2024
Very good
Response from Property: Dear Leo Lkn, On behalf of the entire team, I would like to express our sincere thanks for your kind support and sharing your positive feedback. We are so delighted to learn that you had a perfect stay and enjoyed our facilities & services. At Grand K, guest satisfaction is always our 1st priority so your compliments really mean to us.Once again, thank you for your kind support and sharing your experience. The team and I look forward to serving you back on your future trip to Hanoi.Wishing you all the best.Sincerely,Jessica NinhGuest Experience Manager
lkhagvatumur
Junior Suite
Stayed in Jan 2024
Business travellers
2 review
4.5/5
Great
Posted on Jan 26, 2024
Good one
Response from Property: Dear lkhagvatumur,Thank you for choosing to stay at Grand K Hotel Suites Hanoi and for your words of encouragement!Sincerely,Humayoon (Tom) Shaikhzadeh
Guest User
Deluxe Room
Stayed in Jun 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The environment is not bad. Compared with the prices in Vietnam, this price is not cheap.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful experience at Grand K Hotel Suites Hanoi.We are thrilled to hear that you had a perfect stay and found our environment to be good, the price is reasonable. It's fantastic to know that our surroundings, amenities, cleanliness and service meet your expectations. Beyond doubt, your nice words mean the world to us.Again, we cant thank you enough for your stay at Grank K and sharing your lovely feedback and beautiful pictures. Hopefully, your future travel plan will bring you back to Grand K and have another enjoyable stay.Yours sincerely,Chinh Ninh (Jessica)Guest Experience Manager
Xiaoxiao
Deluxe Room
Stayed in Mar 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Everything is very good. Although it is abroad and not as economically developed as ours, this hotel is better than domestic five-star hotels. The language barrier caused a series of troubles, but fortunately there is a mobile translation software, which is great. There is a lady at the front desk who can speak some Chinese and help me complete the one-day tour route plan. Thank her very much! Although I don’t know her name...
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6/13
Yuyifeimeng
Junior Suite
Stayed in Apr 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Jul 3, 2024
Newly renovated, clean and sanitary, two bedrooms, one living room, one kitchen and three bathrooms, like a commercial house, next to office buildings
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Response from Property: Dear Yuyifeimeng,We much appreciate your staying recently and sharing experience at Grand K Hotel Suites Hanoi.It is delighted to know that our new hotel, cleanliness, room setup and facilities met your expectations. Moreever, you were satisfied with the surroundings, amenities and service. Definitely, I will share your compliments with the entire team to motivate us further.Once again, thank you for your positive feedback and nice picture. Grand K Team is looking forward to the pleasure of welcoming you back and having another memorable stay.Yours sincerely,Chinh Ninh (Jessica)Guest Experience Manager
Guest User
Deluxe Room
Stayed in Jan 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The overall feeling is pretty good. The hotel floors are between 32nd and 45th, with a wide view. The hotel is relatively new, the facilities are complete, and the service staff are warm, polite and proactive.
Original TextTranslated by Google
Response from Property: Dear Guest,What a pleasure to read your review and to know that you had an enjoyable stay with us. We sincerely appreciate you choosing Grand K Hotel Suites Hanoi for your stay and for sharing your satisfaction with our facilities and services. We are particularly grateful to you for recognizing our team members who always strive to deliver exceptional service to our valued guests. Sincerely,Humayoon (Tom) Shaikhzadeh
Guest User
Deluxe Room
Stayed in Jan 2024
Business travellers
22 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Environment: Clean and tidy surroundings Facilities: Newly renovated and better Service: Chinese courtesy Transportation: It takes 20 minutes to drive to various scenic spots in the city. It is not noisy at night.
Original TextTranslated by Google
Response from Property: Dear Guest,We are delighted to know that you had a memorable stay at Grand K Hotel Suites Hanoi and look forward to welcoming you back.Sincerely,Humayoon (Tom) Shaikhzadeh