Hanoi Calido Hotel

Very goof exprience, clear room, quite place and closer to train station, the staffs very friendly and warmth

We traveled around Hanoi and Sapa for 2 weeks and stayed at 5 hotels. Unfortunately, this was the one with the poorest service. The hotel felt overly strict. Even though our room was ready, they insisted that check-in could not be before 14:00 unless we paid an extra fee. We were also required to sign an agreement stating that we would be responsible for any damaged or missing items. Being asked to sign this kind of agreement itself left a very bad impression. I have never had to sign such an agreement at any hotel in my life. In contrast, the other 4 hotels made us feel genuinely welcomed, cared for, and were always helpful. The room design was nice, but the toilet often needed to be flushed 2–3 times, the shower leaked badly, and there was a strong drain smell in the bathroom. Breakfast was very basic. Overall, for this price, there are many better hotels to choose from in Hanoi.

Love the overall vibe! Very homey. Wish there was more delicious breakfast though and the beds were sturdier!

This was a strange experience. Do NOT book this hotel if you require a place with strong wifi connection. The wifi cuts out quite regularly and is borderline unusable. The room is fine as long as all you require is a bed to sleep in, I will say the bed was VERY comfortable compared to other hotels I’ve stayed in. The shower head was leaky (eh didn’t really bother me) but trying to find which direction to turn the tap to find the hot water was like trying to tune an old radio 🥴. The free breakfast in the morning was like being cooked a home cooked meal by your aunt and uncle (a little uncomfortable but free food is free food), just don’t go popping the free candy in your mouth without checking it first as ants seem to get everywhere here (but that’s just my personal experience). The staff are polite. The location is good but keep in mind that you are VERY close to the Train Street and the trains are VERY loud and you can hear them from the hotel 🥲. Do you want to sacrifice quality sleep for a prime location? Thats up to you. Overall was a pretty meh hotel 6/10 experience 🤷♀️

The customer service is top notch but the room is not that much clean and well set up. The kettle is not clean. Overall 6/10

We booked two rooms in this hotel. The other one was bigger and more spacious than the other one. Both rooms were having issues with their ACs. Nice and polite staffs though and location was near tourist spots.

The location is very good! They’ve all the amenities you want and the hair dryer is very good!

The room that has no window or balcony was smelly. And their breakfast was not satisfying.

The room was beautiful but the toilet was a bit dirty and their breakfast was not good.