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Crowne Plaza West Hanoi

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000, Vietnam8.8 km from downtownShow on map

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Hotel Reviews


Delicious breakfast, Friendly front desk staff

61 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport pickup service




Hotel Location

  • Noi Bai International Airport29.16 km
  • Hanoi Railway Station12.52 km

Hotel Description

  • Opened: 2011
  • Renovated: 2011
  • Number of Rooms: 393
Crowne Plaza West Hanoi, the first Crowne Plaza of IHG in Vietnam, situated in the heart of Hanoi’s new Business District, just steps away to My Dinh National Stadium, a few minutes driving to the National Convention Center, Hanoi Museum, major industrial zones, office buildings, edgy shopping malls, and convenient travel to Noi Bai International Airport (approximately 30 minutes). As a member of InterContinental Hotels Group (IHG), Crowne Plaza West Hanoi offers the latest in comfort and connectivity, boasting 393 spacious guestrooms including 40 Suites in modern style. Make your stay productive and connected as much as you always do with our signature global Sleep Advantage Program, Fast & Fresh food options, dedicated Quiet Zone, strong Wi-Fi and the largest 5-star Relaxation & Spa area in town. Guests can take full advantage of our amenities. The Sleep Advantage program has been carefully designed to ensure a sound night’s sleep with our premium sheets, a mindful pillow menu, the in-room aromatherapy kit and a guaranteed wake-up call to make sure you don’t miss anything in your plan. Our Suites and Club rooms have access to the Club Lounge, which features private check-in/check-out, a well-equipped business center and daily complimentary afternoon tea and evening cocktail. Crowne Plaza West Hanoi is proud to be awarded as Luxury Business Hotel - Regional Winner: South East Asia at the 2018 World Luxury Hotel Awards.

Services & Amenities

    • Wi-Fi in designated areas
    Transportation Services
    • Airport pickup service
    • Pickup Service(Bus/Train Station)
    • Car rental
    Front Desk Services
    • Bellmen
    • Luggage storage
    • Front desk safe
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Children's meals
    • Bar
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • Designated Smoking Area
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking floor
    • CCTV in public areas
    Business Services
    • Meeting rooms
    • Business center
    • Fax/copying service
    • Multi-function room
    • Laundry service (off-site)
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Cleaning Services
    • Laundry room
    • Ironing service
    • Laundry service
    • Outdoor swimming poolFree
    • Golf course
    • Casino
    • Children's pool
    • Barbecue
    Public Area
    • Mini shopping mall
    • Flower shop
    • Lobby seating area
    • Gift shop
    • First aid room
    • Library
    • Garden
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    • Massage
    Kid's Facilities
    • Childcare Service
    • Kids’ Playground
    • Kids’ club

    Need to Know

    Important City Info
    If non-Vietnamese male guests stay in one room with Vietnamese female guests, valid marriage certificates must be provided when checking in at the hotel. Otherwise, check-in may be refused.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Children and Extra Beds
    Children are welcome at this hotel.
  • Using Existing Beds
  • For each room, 1 child 17 years old and under can use existing beds.

    • Children 4 years old and under
    • Children between 5-11 years old
      FeeVND550,000 (approx. AU$33.82) per person per night
    • Children between 12-17 years old
      FeeVND1,100,000 (approx. AU$67.64) per person per night
  • Extra bed:
  • Max. 1 extra bed and 1 crib per room.

    • Adult
      FeeVND1,100,000 (approx. AU$67.64) per person per night
    • Children 1 year old and under
    • Breakfast TypeWestern
    • MenuBuffet
    • FeePlease contact the hotel for the price
    • Parking is available (free).
    No pets allowed.
    Paying at the Hotel

    The following payment methods are accepted by the hotel:

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