Rising Dragon Hotel

Front desk service is good. All questions were answered by their staffs.

The location of this hotel was perfect, right in the centre of Hanoi and a short enough walk for everything you need. A cheap hotel that did exactly the job for me and my partner, as we are currently traveling round country to country. The staff were brilliant, however the only thing letting this place down was the availability and ammenties that were to hand.

Helpful staff. Good location. No breakfast provided even though paid. Rooms are a bit small and not same as photos. Upgrade is required.

I booked and paid for a 'suite' but we were given just an 'ordinary double' that was dirty,untidy and not safe.As it was my very first day of holidays after 2 and a half years,like most of the people in the World,I did not want to argue and I just let it go. Only the location was good. The staff seemed not to really care about the issues and they were not of any help. The room was not cleaned to an average standard and they did not even wash or replace the mugs.The mini fridge was dirty and the flip flops too. The a/c was noisy and we could not really have a good sleep. I could go on for ages with the review but will now focus on the safety issues. I would give '0 star' if I could ,only for the safety. Safety first,no excuses. The balcony was messy and there was an a/c unit on the floor with some electrical wires sticking out,with a risk of getting some electric shocks.There also were an old table and a chair (we never went to the balcony,as we felt it was dangerous).Part of the balcony was dirty and with mould. In the shower box,there were flying and exposed electrical wirings connected to the boiler,that we felt to be a risk of electrocution while showering.So we did not shower but we ended up washing bit by bit using a sponge. You draw your own conclusion. PS . I have got prooves to support my review.

I don't know which room these photos are from, but it's not one of the 4 rooms I stayed in or any of my fellow Intrepid Tour travel mates stayed in. The hallway carpets are filthy, the bathrooms barely function, the rooms look out over piles of back alley garbage, the air con units are elderly, leak and likely spew mold, my rooms smelled like cigarette smoke and the cleaning standard is minimal. The artwork has a thick layer of greasy dust in it. Several times I got off the elevator to find young men hanging out in the hallway (they ran away when they saw me) and dirty dishes piled on the stairs. The front desk is nice, the cab fare posted to the airport is fair and laundry service is available at a reasonable rate. The hotel has a good location but there are better hotels for similar prices nearby. It's a no from me.