Anatole Hotel Hanoi Reviews

Response from Property: Dear Valued Guest,Thank you so much for your beautiful and heartfelt review. We are truly delighted to know that you had a very great three-night stay with us at Anatole Hotel Hanoi.It is wonderful to hear that you enjoyed our brilliant location in the middle of Hanoi. Being surrounded by shops, restaurants, spas, and street food — and within easy reach of landmarks such as Hoan Kiem Lake and St. Joseph’s Cathedral — allows our guests to explore the city conveniently and fully experience its vibrant atmosphere. We are so pleased that this added to your enjoyment.Your kind words about our amazing and helpful staff mean a great deal to us. Providing warm, attentive, and personalized service is always our priority, and it is incredibly rewarding to know that our team made a positive impact on your stay.We are also very happy that you enjoyed our breakfast. Our culinary team works hard to offer a diverse and high-quality selection each morning, and your appreciation will certainly motivate them even more.On a personal note, I am deeply touched by your special mention of me. It was truly my pleasure to welcome and assist you, and I am so glad that you felt cared for during your time with us. Your kindness and recommendation mean more than words can express.Thank you once again for your trust and for highly recommending our hotel. We sincerely look forward to welcoming you back to Anatole Hotel Hanoi for another memorable stay in the future.Thanks & Best regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Dear Valued Guest,Thank you so much for your continued trust and loyalty to Anatole Hotel Hanoi. Knowing that this was your fourth stay with us truly means the world to our entire team. Welcoming returning guests is always a special honor, and we are deeply grateful that you chose us again during your time in Hanoi.We are delighted to hear that you appreciate our very strategic location. Being situated in the heart of the Old Quarter allows easy access to many attractions, shops, and restaurants, as well as landmarks such as St. Joseph’s Cathedral and Hoan Kiem Lake. It is wonderful to know that this convenience continues to enhance your visits.Your kind comments about our cleanliness, breakfast variety, and polite, friendly staff are truly appreciated. Our housekeeping and culinary teams work hard every day to maintain high standards, and your recognition serves as great motivation for all of us.Most importantly, hearing that you will stay with us again when returning to Hanoi is the greatest compliment we could receive. We sincerely look forward to welcoming you back for your fifth stay — and many more to come.Thanks & Best regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Thank you very much for your wonderful review and for sharing your experience with us.We are truly delighted to hear that our team made such a positive impression on you—from the moment of check-in to arranging your taxi to the international airport. Providing attentive and friendly service throughout our guests’ stay is always our top priority, and your kind words mean a great deal to all of us.It is also fantastic to know that our amenities exceeded your expectations. We’re pleased you were able to enjoy the pool, jacuzzi, and sauna facilities, and that they added extra comfort and relaxation to your stay.Our central location near the lake and the Old Quarter is something many guests appreciate, so we’re very happy it made your shopping and exploring convenient and enjoyable.Thank you once again for choosing to stay with us. We sincerely hope to welcome you back on your next visit and provide you with another memorable experience.Warmest regards,Nguyen Quynh Anh (Ms. Quin)Guest Relation Officer.

Response from Property: Dear Valued Guest,Warmest greetings from Anatole Hotel Hanoi,Thank you very much for your thoughtful and detailed review.We are truly delighted to hear that you appreciated our excellent location next to St. Joseph’s Cathedral, making it convenient for exploring the city. It is wonderful to know that you found the rooms spacious and well-equipped, ensuring a comfortable stay.We are especially pleased that you enjoyed the artistic atmosphere of our lobby, with the piano and sculptures creating a unique and elegant ambiance. Your kind words about our friendly and attentive team mean a great deal to us, as genuine hospitality is at the heart of everything we do.At the same time, we sincerely appreciate your feedback regarding the balcony size. Due to the architectural style of many buildings in Hanoi’s Old Quarter, balconies are often designed in a more compact style. Nevertheless, your comments are valuable to us as we continuously strive to improve our guests’ experience.Thank you once again for your recommendation. We truly hope to welcome you back to Anatole Hotel Hanoi for another memorable stay in the future.Warmest regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Dear Valued Guest,Warmest greetings from Anatole Hotel Hanoi,Thank you very much for your heartfelt review and for sharing your memorable experience with us.We are truly touched to hear about your arrival experience. We completely understand how stressful it can feel when arriving in a new city and facing a payment issue. We are very glad that Minh was able to assist you promptly with the taxi payment. Your appreciation will certainly be shared with him — I am sure it will mean a great deal to him.It is also wonderful to know that Frankie, Kenny, Lucy, and I were able to support you throughout your stay. Providing attentive and caring service is always our priority, and your kind recognition encourages us to continue doing our very best.On a personal note, thank you sincerely for mentioning me. It was truly my pleasure to assist you, and I am very happy that I could contribute to making your stay comfortable and worry-free.We are already looking forward to welcoming you back on your next visit to Hanoi. See you again soon!Warmest regards,Do Viet Luyen (Mr. Jerry)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Dear Valued Guest,Warmest greetings from Anatole Hotel Hanoi,Thank you very much for sharing such a beautiful and meaningful review of your stay with us.We are truly delighted that from the moment you arrived in Hanoi at dusk, our doorman could assist you with your luggage and that our ***** New Year lucky money brought joy to your wife and children. It is always our pleasure to add small festive touches during Tết to make our guests feel warmly welcomed and part of the celebration.We are especially happy to know that your romantic candlelight dinner at our rooftop restaurant was a memorable highlight. Creating special family moments and meaningful celebrations is exactly what we hope to achieve for every guest.Thank you as well for your kind words about our location in the heart of the Old Quarter. Being just a short walk from St. Joseph’s Cathedral and Hoan Kiem Lake allows our guests to fully enjoy Hanoi’s charm — morning walks around the lake and evening strolls through the vibrant streets are truly wonderful experiences.It brings us great joy to know that you and your family had such a fulfilling two-day stay, exploring the city by day and enjoying peaceful moments in the evening.We sincerely appreciate your New Year wishes and would like to raise a glass in return — wishing you and your family a prosperous, joyful, and healthy year ahead!We look forward to welcoming you back to Anatole Hotel Hanoi for another memorable stay in the future.Warmest regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Thank you very much for sharing such a heartfelt and uplifting review.We are truly delighted to know that your stay at Anatole Hotel Hanoi was such an amazing experience and that returning to the hotel each day was something you genuinely looked forward to. Creating that feeling of warmth and comfort is exactly what our team strives for, so your words mean a great deal to us.Your special shout-out to Clara is sincerely appreciated. She will be absolutely thrilled to hear that her friendly greetings at breakfast helped start your mornings on such a positive note. We are also very happy that you enjoyed our breakfast selection, offering a balance of Vietnamese flavors and Western favorites, as well as the cleanliness and comfort of your room. Knowing that you felt so comfortable that it was tempting to stay in and relax is truly one of the best compliments we could receive.Thank you for your strong recommendation and for choosing Anatole Hotel Hanoi as your home during your time in the city. We sincerely look forward to welcoming you back and making your next stay just as memorable.Thanks & Best regards,Bui Quynh Anh (Ms. Clara)Guest Relation Officer.

Response from Property: Thank you very much for sharing such a thoughtful and detailed review of your stay with us. We are truly delighted to know that you appreciated the design concept of Anatole Hotel Hanoi, especially our rooftop swimming pool with its beautiful views, which many guests consider a highlight of their experience.We are also very pleased to hear that our central location met your expectations, with the Cathedral just a short walk away and Hoan Kiem Lake easily accessible on foot. It is wonderful to know that this convenience helped make your time in Hanoi more enjoyable. Your kind comments about our team’s enthusiastic and attentive service are deeply appreciated, particularly your mention of the support provided for elderly guests and assistance with booking the hop-on hop-off bus at our front desk. Ensuring comfort and thoughtful care for guests of all ages is something we truly value.At the same time, thank you for sharing your honest feedback regarding the interior window rooms. As you rightly noted, due to architectural limitations and space constraints in Hanoi’s Old Quarter, some rooms are designed with internal windows to maintain structural integrity, privacy, and safety. While these rooms offer a quiet and well-maintained environment, we completely understand that they may not be the preferred choice for every guest. Your feedback is very valuable to us, and for future stays, our team would be more than happy to assist with room recommendations that better suit individual preferences, subject to availability.Once again, thank you for choosing Anatole Hotel Hanoi and for taking the time to share your experience. We sincerely hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay.Thanks & Best regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. We are truly grateful for your kind words and are delighted to know that your stay at Anatole Hotel Hanoi left such a positive impression.It is a pleasure to hear that you found our hotel to be kind and exceptionally clean, and that you enjoyed the friendliness of our staff. We are also very happy that our breakfast stood out as especially delicious and that you were satisfied with the room condition and our supporting facilities. Your appreciation is a great encouragement to our entire team.Thank you once again for choosing Anatole Hotel Hanoi. We sincerely hope to have the opportunity to welcome you back for another excellent stay in the future.Warm regards,Ms. LucyGuest Relations OfficerAnatole Hotel Hanoi

Response from Property: Dear Valued Guest,Thank you very much for sharing such a lovely and heartfelt review of your stay at Anatole Hotel Hanoi. We are truly delighted to know that your experience with us was really wonderful.It is especially meaningful to hear your kind words about our team, and in particular, Phem. Your recognition of her hospitality, friendliness, and strong English communication truly means a lot to us. We are very proud of her dedication to ensuring guests feel comfortable and well taken care of, and your compliments will certainly be shared with her as a great source of encouragement.We are also pleased that you enjoyed our prime location, close to popular tourist attractions and cozy cafés, making it easy and convenient for you to explore the area. Knowing that both our service and location contributed positively to your stay makes us very happy.Thank you once again for choosing Anatole Hotel Hanoi. It was our pleasure to host you, and we sincerely hope to welcome you back for another memorable and enjoyable stay in the future.Warm regards,Ms. LucyGuest Relations OfficerAnatole Hotel Hanoi

Response from Property: Thank you so much for taking the time to share such a heartfelt and wonderful review. Reading your words truly means a great deal to all of us at Anatole Hotel Hanoi.We are absolutely delighted to know that your stay was one of the most comfortable hotel experiences you have ever had. Your kind recognition of our team’s warmth, attentiveness, and genuine care touches us deeply. It is always our goal to anticipate our guests’ needs, ensure their comfort, and offer thoughtful recommendations naturally, so knowing that this made a positive impression on you is incredibly rewarding for the entire team.We are also very pleased that you enjoyed our breakfast buffet and found both the quality and variety to be excellent. Your compliments on the food and overall service are a true encouragement for our kitchen and service teams, who work with great dedication every day.Thank you once again for your high recommendation and for choosing Anatole Hotel Hanoi. It was truly our pleasure to host you, and we sincerely hope to have the opportunity to welcome you back for another memorable and comfortable stay in the future.Warm regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi

Response from Property: Thank you very much for taking the time to share such a thoughtful and heartwarming review of your stay at Anatole Hotel Hanoi. We are truly honored that your first experience with us left such a strong and positive impression, and even more delighted to know that you would recommend our hotel to others visiting Hanoi.Christmas Eve is indeed one of the busiest and most lively times around St. Joseph’s Cathedral, so we were especially pleased to read that our team, including Phem, was able to assist you personally at the road junction and ensure a smooth and welcoming arrival despite the crowds. Creating a sense of comfort and care from the very first moment is something we truly value, and your words reassure us that our efforts made a difference.We are also delighted to hear that you felt well taken care of throughout your stay and that you enjoyed the warm hospitality of our team. Your kind compliments regarding the rooftop bar and breakfast at St. Joseph Restaurant mean a great deal to us. Our culinary and service teams put a lot of heart into offering a generous and high-quality breakfast selection, and it is wonderful to know this became one of the highlights of your stay.You are absolutely right—while Anatole Hotel Hanoi may not be the largest hotel in the city, we firmly believe that sincere service, genuine care, and heartfelt hospitality are what truly define a memorable stay. Your recognition of our team’s dedication is the greatest reward we could receive, and your encouragement will be proudly shared with all staff members.Thank you once again for choosing Anatole Hotel Hanoi and for trusting us during such a special time of the year. We sincerely hope to welcome you back on your next visit to Hanoi and to create many more wonderful memories together.Warm regards,Nguyen Quynh Anh (Ms. Quin)Guest Relations Officer

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to hear that you had a very good time during your stay and that our hospitality made you feel relaxed and comfortable.It is especially wonderful to know that our Japanese-speaking service helped you feel at ease. Providing warm, attentive, and personalized service is always our priority, and your words are a great encouragement to our entire team.Thank you once again for choosing Anatole Hotel Hanoi. We sincerely hope to have the pleasure of welcoming you back on your next visit to Hanoi.Warm regards,Guest Relations TeamAnatole Hotel Hanoi

Response from Property: Warmest greetings from Anatole Hotel Hanoi.Thank you very much for sharing your wonderful experience with us. We are truly delighted to know that you enjoyed your stay in our suite and appreciated the spacious layout as well as the special privileges such as the afternoon tea set, in-room breakfast service, and the coffee machine in your room.It is also a pleasure to hear that our wellness facilities, including the sauna, steam room, and jacuzzi, contributed to a relaxing and enjoyable stay for you. Your kind words are a great encouragement to our team and motivate us to continue delivering attentive and thoughtful service.We sincerely hope to have the pleasure of welcoming you back to Anatole Hotel Hanoi in the near future for another memorable and comfortable stay.Warm regards,Nguyen Phuong Anh (Ms. Phem)Guest Relations OfficerAnatole Hotel Hanoi