Riverside Hanoi Hotel Reviews

At first the hotel seems quite good. It has a decent location and its calm. The hygiene is also nice clean and tidy. Although, the amenities and service is bad. The breakfast said it would be open until 10:00 in the morning. We came there at 9:20, and they were already closing up and ignored us. This is unacceptable for a 4 star hotel. Please put your customers first and follow your own guidelines

It was good

The location is good, but that’s really the only strong point of this stay. Cleanliness was extremely poor, the room simply wasn’t in a condition that should be offered to guests. The service was average. Not bad, but nothing stood out in a positive way either. The facilities were below expectations. A lot felt old, worn out, or just not properly maintained. Overall, the hotel has potential because of its location, but the cleanliness and facilities need serious improvement before I would consider staying here again.

iverside Hanoi Hotel offers a comfortable and pleasant stay with clean rooms, friendly staff, and a peaceful atmosphere. Its location near the river provides a refreshing escape from the busy city, making it a great choice for both business and leisure travelers. Highly recommended for a relaxing experience in Hanoi!

Highly recommended hotel.

The hotel a little off the centre, nevertheless the hotel offers nice views. Would have loved it if they could cater for halal breakfast.

Absolutely brilliant stay, will come back soon! The view of the lake was simply fantastic!

Far from city center and nearby location not so good Jacuzzi experience is nice in the hotel

Great view

Overall the hotel is clean and staff friendly. The Manager Zaung was excellent. We have rebooked for e additional nights end of January. Good value for the price 👌

Riverside view not good

hai xing

The breakfast was better than expected, the staff were friendly, and the room facilities were clean and well-maintained.

For cleanliness, it is very good and comfortable, but the facilities need to be improved, such as the TV and refrigerator not working. The location is quite good, far from the noise of the city. The hotel provides a gym and sauna.