Eliana Ruby Hotel & Travel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Eliana Ruby Hotel & Travel
3 Yen Thai Street, Quan Hoan Kiem, Hanoi, Vietnam
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Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.Show More
We Price Match
Highlights
Varied breakfast
Sparkling clean
Excellent service
Ideal location
Top local pickAmenities
24-Hour Front Desk
Luggage Storage
Restaurant
Café
Car Rental
Currency Exchange
Secretarial Services
Babysitting Services
All Amenities
Property Description
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
Show More
4.7/5
AmazingCleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 33 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.9km)
Train: Hanoi Railway Station
(1.3km)
Train: Ga Bắc Ninh
(36.1km)
Landmarks: St. Joseph Cathedral
(370m)
Landmarks: Old Quarter
(430m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Executive Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
12
Family Suite
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Superior Double Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Junior Suite
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
2
Superior Twin Room
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Amazing
33 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Hanoi
AI Summary
Centrally located in Old Quarter, ideal for exploring Hanoi. Friendly staff, clean rooms, comfortable beds, and excellent breakfast. However, some guests found the accommodation to be too small.
Guest User
February 9, 2025
I have returned to Elegance Ruby for a second stay since 2012. The service here is still EXCEPTIONAL, OUTSTANDING and 5 STAR, better than any other place that ive stayed in VN and it made our stay here PERFECT. I want to truly THANK YOU Elegance Ruby Staff, there is nothing you could've done better. Your continued superb customer service over the years is the reason I will continue to choose EHGroup for my stays in Hanoi. Thank you I love you guys 💜 - Pamela.M
Guest User
February 9, 2025
I stayed here with my daughter for her 21st birthday with trips in between. I have stayed at many hotels across the globe ranging from economy to 5 star and the staff make Hanoi elegance ruby the best. I booked this hotel after reading past reviews and my stay exceeded all expectations. Ignore Pan88 (recent review) if they wanted 5 star luxury, they should have booked a 5 star hotel and paid the price. Tip: book your trips through the hotel, we enjoyed a fabulous tour of sapa and overnight trip on halong bay. Well done to all the staff who made our stay extra special. Could not fault anything. Breakfast is amazing, including the coffee. The staff work very hard to produce freshly cooked food to order. Well done elegance ruby, we loved you!
Guest User
November 9, 2024
Exceptional small hotel in the old town. Extremely helpful staff, Benzo Anna and Ruby were extraordinary. Breakfast was best we had in South East Asia. Would definitely stay again. Old Town Hanoi is organised chaos. A unique place where road traffic,scooters in particular behave like the higher level of a frenetic video hame.
Guest User
October 16, 2024
We had 3 rooms for our party of 6 all rooms were comfortable and as described. The breakfast was varied and plentiful good variety and quite a few items cooked to order. The food was good quality and well presented. Anna on reception was very helpful and did her best to check we were OK everyday. Jessica sorted 3 days of excursions for our family and arranged SIM cards for us. She stayed in touch making sure we were happy and the trips were progressing as planned although the hotel is 3 star rated the service and people are definitely 5 star.
Guest User
August 21, 2024
I have stayed at multiple places in the old quarter before but this hotel was the best!! Our room was clean and simple and just what you need when spending your time exploring the old quarter. The staff were amazing! Jessica and Anna were so helpful with all of our questions and when we needed to visit a hospital during the trip, Benzo helped us by translating to medical staff over the phone. Great buffet breakfast there too!
Guest User
July 28, 2024
Very clean and pleasant hotel. Centrally located within the Old Quarter and there were numerous eating places within a stones throw. Access to and from the hotel is easy. Taking the alleyway to Hang Da, we also passed through a street of markets, selling fresh produce. What an interesting taste of local life. The daily buffet at the hotel was delicious and value for money. Thank you to Jessica, Lanh and Benzo who shared their hospitality with us. Staff speak good English and are very accommodating. Would recommend this place.
Guest User
April 20, 2024
Staff incredible. Staff are so nice and go out of their way for you. They delivered a cake (we hadn’t requested or noted it was my birthday), they just noticed from my passport. They also helped come up with solutions when I was struggling to book a train ticket and stored our bags when we went to Halong Bay. A/C good and beds comfortable. Love the little things they say like, we like you to eat a lot!
Guest User
March 17, 2024
I hesitate to write a truthful review because then everyone will want to stay here but it really is one of the best places I have ever stayed in. Every single staff member was delightful, friendly and helpful. The rooms were comfortable and clean. I have stayed here 4 times and every time was lovely. It’s like coming home. Great position in the Old Town which is so interesting. Love the market which is everyday in the laneway where the hotel is located. Fabulous cafe just across the way with the best egg coffee in town. Breakfast in the hotel is also lovely with lots of freshly made choices as well as all the usual buffet choices. And just want to mention the brilliant staff again. Thanks everyone - I hope to return soon.
Services & Amenities
Most Popular Amenities
24-Hour Front Desk
Luggage Storage
Restaurant
Café
Car Rental
Currency Exchange
Secretarial Services
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
Vietnamese
Food & Drink
Café
Room Service
Health & Wellness
Beauty and Makeup
Activities
Eco Tours
Public Areas
Elevator
No Smoking in Public Areas
Vending Machine
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Business Services
Fax/Copying Service
Additional charge
Secretarial Services
Accessibility
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2008
- Renovated: 2011
- Number of Rooms: 23
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.