Park Hyatt Hotel (Harbin West Railway Station Hasi Wanda Plaza)

The place is more a home stay. It’s a loft. It’s well located, with amenities inside the loft; and clean. However we were expecting more for the cost.

Friendly and helpful owner, good stay and value for money. Location close to metro station.

Title: Beware: Worst Motel in My 35 Years of Travel Life - Park Hyatt Hotel (Harbin West Railway Station Hasi Wanda Plaza) Disappointment I recently had the misfortune of staying at what can only be described as the worst motel in my 30 years of travel life - Park Hyatt Harbin. It baffles me how Trip.com could allow such a disgrace to carry the esteemed Park Hyatt name. This establishment is simply not worth the money, and I urge fellow travelers to steer clear. First and foremost, upon arrival, I was shocked to discover that there was no hotel counter. This oversight made it nearly impossible for taxi drivers to locate the hotel, as it's housed within a commercial building converted into hotel rooms. The lack of proper signage and guidance only added to the frustration of trying to find this elusive establishment. Once inside, any hopes of a luxurious experience quickly evaporated. The room was reminiscent of a run-down motel, with outdated furnishings and a noticeable lack of cleanliness. The linens appeared used, and the bathroom amenities were far from satisfactory, failing to meet even the most basic standards of hygiene. Furthermore, the hotel's facilities were a complete letdown. The promised amenities were either unavailable or in such poor condition that they were practically unusable. From the nonexistent service at the non-existent hotel counter to the lackluster dining options, it was abundantly clear that this was not the five-star experience I had been led to believe. In conclusion, my stay at Park Hyatt Harbin was a monumental disappointment, and I'm appalled that such a subpar establishment is allowed to tarnish the reputation of the Park Hyatt brand. Save yourself the trouble and avoid this so-called "hotel" at all costs. There are plenty of superior options available in Harbin that offer genuine luxury and hospitality, none of which can be found at this sorry excuse for accommodation.

This room was great. It had all those hair I needed excellent