Senlac Guesthouse

The accommodation is praised for its exceptional cleanliness, spacious rooms with modern amenities, and convenient location near transportation and attractions. Guests appreciate the warm and attentive staff. Good value for money.

When we arrived we was asked to pay for the room in ful. We told the lady we had credit card but she said she wanted the £171 in cash and directed us to the nearest bank. I wasnt at all happy with this as the website says they accept credit/debit cards. This then ate into our spending allowance. I wasnt offerd a reciept & she had 2 days to oblige but this didnt come my way. In the room the very large window has no blind just curtains and is overlooked by other propertys but more so next doors court yard which often had a guy smoking out there. This meant we couldnt get undressed with out closing the curtains. This made the room dark & stuffy as it was very hot on the two days we was there. Our room carpet lead up to the ensuite floor tiles which had quite a big step which wasnt noticable & i stubbed my toe. I was in a great deal of pain. This needs addressing Asap before some one breaks there toes. To stop us doing this again or forgetting in the middle of the night we had to pad it with cushions. The check out was self service and you leave your key in the bedroom door. This i find very impersonable, there is no customer service hear & they are recieving alot of money for not alot in return. This is a shame as the room was very clean & the bed very comfortable. Based on our experience hear we wont return we will find some where with better service