Guest User
August 28, 2023
Breakfast is pure, no hot water in bath, bugs in swimming pool. Personal does not speak English. Notwithstanding these facts, I would never leave a negative review, if not for the last day’s situation. We asked a reception guy (or it was a guardian) to order a taxi to the airport. The taxi was late and I was getting nervous. When the car arrives I was furious - the old trough which has no air condition, no enough room in baggage. Imagine a family of 4 on the back seat of a small car, with our luggage in front ! It was neither pretty nor vintage, I have seen new and old cars in Cuba, this one was just not suited for family. What is even worse , this car had no taxi license, therefore he could not get close enough to the airport entrance, and we had to walk with our luggage and small kids from parking ! At the same time, price for this ride was even more that we paid for normal car on our way from airport to hotel. I Believe a decent hotel should have some sort of connection with regular taxi service, it cannot be the case that this was the only option to ride to the airport.