Best experience. This hotel has probably been the best customer service that I’ve received in all my years of international travel. I loved the free breakfast and how filling it was, It was so good that I was willing to risking my flight just to eat one more breakfast by them. The staff are so kind, hospitable, and thoughtful. On top of that, every time I would ask my question on WhatsApp, they responded immediately, So I was able to ask them to book car transportation for me from one place to another while out in Cuba, and whatever else I needed. Just a very great experience, I believe the hotel you picked can impact your trip, and this hotel did positively.