Ramada by Wyndham Tell City

I paid with a Purina visa debt card and then they also took payment out of my Visa debit card. They said the Purina one wouldn’t work but would not give me my money back from the card.

DISASTER AVOID THIS PLACE at ALL COST! MOLDin room and bad SMELL and couldnt stay. No manager on site to appeal and poInt out problem so I left a note with phone number and stated problem. MANAGER didnt call. I was charged for 3 nights and stayed 1 night. Inept front desk person said she couldnt do any thing but she fully understood my frustration.went back 2 more times and still no manager. Basically I was robbed. ********** was no help.

The place was fine but nothing special. What you expect in the price range. Me, my teenage sone, and his friend in town for a fishing trip so we didn’t need all the bells and whistles. What was nice was when we checked in I asked what time breakfast was and she said 6:00 am. I told her we would be checking out at 5:30 and she said they would have breakfast out at 5:15 am. When we got up everything was out and ready.

It was clean, staff was nice but we were in the second floor with a good bit of luggage and they had no elevator. They were kind enough to let me have a late checkout though.

The nice lady at the front desk changed my room to a first floor room so I didn’t have to drag my stuff up the stairs. Very much appreciated!

Horrible I visit Tell City monthly to visit family and my mother who is on hospice. We usually stay at Holiday Inn but decided to stay at Ramada due to the cost. Upon entering the room, we were met with a musty odor. At 9pm, a family entered the room directly above us. They had multiple children who were jumping and screaming so loud that we could barely have a conversation. I contacted the front desk at 10pm to make a complaint. We were in bed and had been unpacked for hours. The gentleman who answered told me that he could move us. We did not want to move as we had already showered, were unpacked and were in bed. I asked if he could contact that room and ask them to quiet down. He refused and said that never goes over well and they may give a bad review if he calls. He did not care that we were kept awake all night and if we made a bad review. We were the ones who were considerate, and he cared more about the ones who were causing disruption. The kids yelled and jumped around the room until 2am. Then back up at 5am yelling and jumping again. We did not get any sleep and it ruined our visit with my mother. We will not stay here again. The staff does not care about the comfort of their clients. We also found stink bugs in our room. The room was terribly outdated and musty.