Hotels in Heathrow, Hayes

The hotel is extremely close to the terminal, directly connected by a skybridge. It looks very new, boasts comprehensive facilities, and is impeccably clean. All essential toiletries such as shampoo, shower gel, hand soap, toilet paper, and slippers are provided. The soundproofing is also excellent; despite an elevated highway being right outside the window, there was absolutely no noise inside. They provide a 1.5-meter wide bed, which is a big plus! Many hotels in this area often have quite narrow beds, so it was a pleasant surprise to find such a spacious 1.5m bed here, making it perfect for two people. For trips to the city center, taking the subway is also very convenient.

On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom. The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room. During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed. I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room. This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments.

Very good hotel, clean, nice staff, the location is convenient for people arriving at Heathrow. It’s far from the main attractions in London, but I managed to use the public transportation. Took me around one hour to get to Paddington. There are some markets and restaurants nearby.

I stayed here for a night and found it to be a convenient option, especially due to its proximity to the airport and just a few minutes’ walk to the bus stop. The hotel felt old and the room was small, but clean and well-maintained, perfect for a one-night stay. Overall, a practical and affordable choice for travelers in transit.

It is a typical 4+ level hotel, modest decoration but does not look old fashion yet. Spacious, clean, bright and tidy room. Everything like desk, TV, mirrors, and bathroom iis surprisingly big in Europe, at this price level. Even the shampoo and body wash are jumbo sized. Tap and shower glass door need some maintenance. Huge basin countertop, good to put everything on. Some adjacent rooms can be connected to create a family room. The staff are polite and friendly.

Really great for the price. The breakfast was not bad at all and the room was very clean and tidy. We asked for a bath and they found a room for us. The only thing was that the noise outside the door from people speaking and closing the doors was very loud, but that can’t be helped

I received two bottles of water while I checked in (even I am just one person) The room is best so far I stayed in London for 4 difficult hotel.  Towels are very clean. Large TV, soft bed but extremely comfortable. The bus stop just outside of hotel near all the hotels in bath room (I think it is the closest stop compare to all other hotels) I didn’t have chance to try the restaurant but people are just so nice.

入住便捷性：離倫敦希思羅機場非常近，一出機場幾分鐘的路程就到了。 衞生：房間衞生特別好，非常乾淨，床單被套都很新。 設施：有Wi-Fi、洗衣機、空調、暖氣跟一個小型的KTV唱歌機。 環境：民宿旁邊有餐廳、酒吧、便利店、公園。還有一個很古典的教堂。 服務：民宿老闆特別熱心

One night stay at heathrow after a flight. Emailed hotel the night before to ask for a nice view as it was my brothers birthday treat and he loved watching the planes. Had already booked a runway view room but some are on lower floors so more restricted. On arrival at the hotel they had upgraded us to a suite which was a really lovely gesture however we had booked a twin and the suite was a double. We asked for the sofa bed to be made up. After 4 visits to reception and a 5 hour wait, housekeeping finally made up the sofa bed. By this point we were extremely tired as we'd had a really long day so it did damper our experience a little. The birthday cake and note in the suite were a lovely touch. With the upgrade, we were given access to the executive lounge which has a great view over the runway to watch the planes. Drinks available all day with alcohol in the evening and canapés. Unlike every other executive lounge ive been to, the canapés were served plated to your table which seemed a little strange and also made the service very slow as the lounge was full. Also meant there was a higher level of wastage as people didnt want some of the selection. Based on this visit, I wouldn't book a room for the lounge access. There are much better hotels at the airport with better lounges if that's what your looking for. Beds were extremely comfortable. Lovely bathroom. Again, great view of the runway. Aircon wouldn't go below 20 which was a little annoying with how warm London is at the moment. Great selection at breakfast. Friendly staff. Delicious food. I would stay here again but wouldn't worry about access to the executive lounge as that was disappointing.

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok