Furama Darling Harbour

Service is not good. What makes me uncomfortable is the special smelling in the lobby.

We take metro to hotel (nearest station CENTRAL ) from airport, around 15 miniutes . From metro station CENTRAL to hotel 1 km , walk with luggage is a bit hard. From light rail L2 / L3 station CHINATOWN to hotel 300 m. From light rail L1 station PADDY'S MARKETS to hotel 400 m. -Easy by walk . Hotel reception staff super . Breakfast good .

I booking this family room request one Queen bed and two single beds ! Nothing come back but when check in this hotel and reception said no this service and nothing in booking required and need confirm ed by hotel ? And i booked this room at Trip.com only ! How to confirm to hotel ! At last ring up to room service go to my room put the queen by 2 bed just 2 minutes! Every queen bed just 2 single beds put together! I don’t the hotel reception how to said to me “ no this service” !

The hotel was super clean and well located. However, I had a small problem that was resolved, but it took me a while to get angry and spend a some time. When I left the hotel, I forgot my  glasses, and called the hotel asking them to look for them and keep them because I would go back to get them. The receptionist said that housekeeping couldn't find anything. And she said Im sorry that's all you need thanks Men  and hung up the phone However, I had to go to the hotel and shout to be let in to see for myself. Otherwise, I would call the police to report my lost item because I had proof of my glasses and I never leave without them. The manager told me to keep my voice down and do whatever,I wanted until another employee at the reception gave me permission to enter the room and look for them. When I went in, I didn't even have to look very hard. My glasses were already on a headboard facing the bed. I felt very poorly served in a situation where I needed them. I hope this doesn't happen to future guests. Thank you very much for staying at Hotel Furama!

Goog location , comfortable bed

We checked in on 16 Dec and checked out on 23 Dec (room 1311). The Location was near most attractions we wanted to visit, with many eatery selections. We were pleasantly surprised when the hotel upgraded our stay. We opted for daily breakfast, which saved us time searching for food in the early morning when most were not open since our breakfast time is usually very early. However, the choices are mostly the same throughout our stay, which is boring after the second day. Room cleanliness needs to be improved, as crumbs left by previous visitors were not vacuumed even after I feedback to housekeeping. Though there were 3 of us, only 2 bath towels were provided and I had to repeat my request twice before this was corrected. Not sure who is the ID who designed the bathroom, but the placement of the shower faucet is in the wrong place (just need to look at pictures on the website). The hand soap is weirdly placed far away from the basin and the tap extends to the middle of the basin, so there's no way you can bend down to wash your face or spit out after brushing your teeth without spitting onto the tap. I've stayed in many hotels but this is the first hotel I find a sprinkler in the bathroom. Not sure if it's a fire safety requirement, but I find it quite funny when there's no lack of water in the bathroom. Overall, the stay was still very pleasant and even with all the feedback, we probably will still choose Furama when we visit Sydney.