Anonymous User
September 19, 2024
When checking in, the front desk clerk was very unfriendly. The front desk clerk was unhappy if I didn't apply for membership. The check-in procedure was very slow and the attitude was very bad! It's rubbish, which seriously affects the impression of this hotel. The front desk clerk who provided disposable slippers said that there were no slippers at the front desk and that the floor clerk was off work and could not provide slippers. A very important point is, why did the hotel system note my phone number as someone else's? I asked the front desk clerk to check it, but she refused to give any excuses. One second she reported someone else's number, and the next second I said it was not my phone. The clerk immediately changed her words and said the number was covered and she would not check it! The waiter on duty at the front desk during the night of Mid-Autumn Festival was rubbish, very bad!
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