Swan Lake Hotel

The location is very good, overlooking the Swan Lake and the night view is beautiful. I booked three rooms, all of which were upgraded to deluxe rooms. The front desk, guest room and restaurant services were all warm and thoughtful.

A long-established 5-star hotel. Although the facilities are a bit old, the service, sanitation, catering, and scenery...have received 5-star reviews. . The most beautiful New Year’s Eve.

When I came to Hefei Yi Space to watch Fu Jing's performance, I chose a hotel close to the venue. The location is very good and I can see the scenery of Swan Lake completely. The room is also very spacious and tidy. I will stay here again next time.

Old old is still old, old is really old, those under 50 years old do not contact

I bought a small bottle of 30ml Bulgari perfume from a nearby shopping mall at around 4:00 p.m., and only went out to have dinner for 2 hours. The perfume on the table in the room disappeared. I went to the lobby manager and reported to the police. He said that the waiter who delivered the fruit didn’t see anything in his hand when he went out, and told me that there was insufficient evidence. Does the passenger need to bring a miniature camera with him when he checks in next time?

1. When I arrived at the hotel, it was raining heavily at noon, and the door was full of people sheltering from the rain. The taxi couldn’t park very close. Although it was only a dozen steps to get off the bus to the hotel door, it was raining heavily, and these few steps were all blocked. Watered half through. The hotel uncle at the door was standing at the door with an umbrella, not to mention helping to open the umbrella to cover the rain. I really think of myself as a fortune. 2. It was the weekend, and there were a lot of people from the company meeting. In short, there were a lot of customers at the front desk, but there was only one counter opened, and many people were waiting. Could it be possible to lose a piece of meat by opening an extra front desk when there are many people? , I don't know how the leader manages it, it's a primary school. 3. Why don't hotel windows install screens? Especially in summer, I like to occasionally open the windows to get some air. The air conditioner is always blowing, but without screens, it is easy for small flying insects to enter the room at night. I don't know how you run a hotel. You are more like Brother Yixiu studying and using your brains. 4. The hotel has been open for several years, everything is a little old, it doesn’t matter, I personally like old hotels with a bit of nostalgia, but can you change the control panel of the air conditioner, in order to adjust the temperature, fingers You can press it off, but don’t save it. If you save it, you will really be Eugenie Grandet. 5. Since there is a bathtub, it is necessary to add bath salts. This is common sense. Does your hotel staff not know? It's okay, I'll tell you now. 6. Please clean the glass outside the window regularly. The scenery outside the window is good, but it is a pity that the dirty glass window is ruined. 7. Is that little robot in your lobby a decoration? The takeaway I ordered is not allowed to be delivered to the room, OK, no problem because of the epidemic and policies, then you can let the robot deliver it to the head office, and if you don’t let the robot deliver it, you can only come down and pick it up yourself. Why are you so special? On the day I checked in, there were so many people in the lobby who didn’t wear masks, and I didn’t see you reminding them to wear masks. Now that I’m delivering a meal, what did you tell me about the epidemic prevention policy? 8. At that time, I went downstairs to pick up the meal by myself, so I wanted to talk to you. Speaking of which, I met an older female employee and asked her to hire someone to bring the meal to me. At that time, I was a little angry and asked Her, are you the manager? He said a word without raising his head, yes. Seeing such an attitude, I don't need to talk to her. At this time, shouldn't it be said, is there anything I can help, and ask the customer to see what needs I can help solve. This is because the work is too comfortable, and the customers are too easy to bully. 9. The last point is that the cleaning lady in the guest room is very nice, very nice. If I have a chance, I will stay in your hotel and continue to give bad reviews. no thanks.