Hegang Xiangyang District Hotels

All season hotel, awesome experience! Staying at the all-season hotel, from the moment you step into the lobby, you feel full of intimate. The check-in at the front desk was super fast and the service staff was warm and professional. The room was clean and tidy, the bedding was comfortable and the sleep was super fragrant. The quality of toiletries is very high, and the details are full of care. The breakfast is rich in variety, the hot food is fresh and delicious, and I want to try everything. The surrounding transportation is convenient and convenient. This stay is too satisfactory, I will choose the whole season next time!

The room is as clean as ever, maintaining a good comfortable environment! The attitude of the receptionist, waiter, restaurant chef, manager, security is very real, the kind close to life is real! Every time I come here, I will stay here. There is a taste of the ”old international hotel”. Everything is so easy-going and soft, which can let me relax... The dining is also very rich, clean and hygienic, and the taste is moderate. Even if there are not many guests, the type and quality provided are unchanged, great!

It should be the first hotel in Hegang. The facilities are advanced and the rooms are comfortable. The restaurant on the third floor is affordable and delicious. The following wine dishes and a bottle of beer can't be eaten for 150 yuan for two people. Breakfast is also very rich, come back next time. The clerk also enthusiastically helped to check the video at the door, very responsible.

My father retired and asked me to accompany him to his former workplace. He used to be an employee of Hekuang Mine, so I booked Hekuang Hotel. The hotel environment is very good, and the service is very thoughtful and meticulous. I said I was afraid of taking a cold shower, so the service staff specially sent me the air conditioner remote control. I am very grateful for the staff's care! In addition, the buffet breakfast is also very rich, I recommend everyone to go and experience it!

Also, the room is relatively clean, there is a disposable toilet seat, the elevator is too stuck, it is more convenient to go up and down the stairs. It takes 200 yuan to deposit, and check out in seconds. I don't understand the meaning of receiving it.

The hotel we stayed at this time was a pleasant surprise. Not only was the decor high-end, but the room also had an air purifier and electric curtains. The bedding was spotless and looked freshly laundered. The hostess was also very friendly and helpful in recommending good places to eat. The hotel is located in the city center, making shopping, dining, and transportation very convenient. Most importantly, the price was very reasonable, and the value for money was excellent. I'll stay here again next time and leave a positive review. I hope the host will continue to maintain this positive attitude.

優缺各半。 優點：房嫂是真的在用心做事情的人。發現顧客的房間熱，沒有放取電卡，打掃房間的時候特意留了卡開了空調。發現顧客喝水多，怕不夠特意加了量。多補了水。很有心了。 不足：前台經理衹是多次確認，是否需要多開房卡，但並沒有真的多給一張卡。如果確實是有顧客要過取電卡，你直接多送顧客一張，感受比問十次都有用。而且這個卡也不擔心會丟，顧客要了沒用。這也是我看到房嫂房卡的第一時間想到的，是為什麼這個卡不是經理給我的，那房嫂能想到經理作為管理者，她居然想不到。就很意外。 半夜十二點，送餐機器人居然送錯了餐到我的房間，電話叮咣響直到把我吵醒。我把餐退回去了，前台是能發現的，為什麼沒有補救措施，打擾了顧客不是酒店的失誤造成的麼，是怕經理扣晚班錢。這個事就這麼過去了，你明明能做服務補救，挽留一個顧客。 最後一點就是毛巾沒有檢查，有一條送來的時候就是臟的。 所以真心希望酒店服務以人為本，發自內心的希望顧客好，能感同身受瞭解到顧客的需求。房嫂還是要重點表揚的。整體還是有水準的，同樣差不多的價格，比九馬路那個什麼莎好很多。

The service is great, Facilities: very good, very complete Hygienic: very clean, very comfortable, the sheets are very clean Environment: very clean, good location Service: Service attitude is very good