Castello City Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heraklion Prefecture

Castello City Hotel

Leof. 62 Martiron 1, Heraklion Prefecture, 71304, Greece
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When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This upscale hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.Show More
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hotel overview picture
3.8/5Good·
Very good breakfast
Amenities
Private ParkingFreeBarRestaurantMeeting RoomCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Heraklion International Airport, “Nikos Kazantzakis”
(6.8km)
Landmarks: Agios Minas Cathedral
(670m)
Landmarks: Natural History Museum of Crete
(690m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Triple Room
22

Deluxe Triple Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Family Family Room
29

Family Family Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Standard Room
28

Standard Room

1 Double bed or 2 Single bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Single Room

Deluxe Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Deluxe Double Room with Sea View
19

Deluxe Double Room with Sea View

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Double Room City View
20

Deluxe Double Room City View

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews(75)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Guest User
October 13, 2023
Very good breakfast
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Guest User
January 21, 2022
Satisfied stay. The staff are professional. .
Original TextTranslation provided by Google
Guest User
April 19, 2024
The hotel was small and the lighting in the toilet wasn't good and the room was dirty and some service wasn't the best morning dinner was good but the dinner at night wasn't good and you can hear everything from the other's rooms inside your room.
Guest User
April 2, 2024
Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.
Guest User
March 5, 2024
I don’t know who gives hotels in Greece their star ratings, maybe themselves? This hotel is definitely not 4 star! I would give it a 2 at best! It looks nothing like the pictures, it is old and just ugly. The lobby looks like a backpackers lodge, it smells of cigarettes even! The rooms are just old and disgusting. The toilet doesn’t have enough lights and the drain in the shower doesn’t even work properly! How can this be a 4 star hotel honestly??? Will never be coming back!
Satish W
October 24, 2023
Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.
Guest User
October 4, 2023
This hotel is conveniently situated outside the main centre but an easy walk to the old town and coastline. It is certainly not up to 4 star quality. The hotel is getting tired with fixtures falling off the walls, tiles cracking laminate pealing and grouting stained. It would be an ok 3 star hotel. The location is great. The breakfast buffet is standard and of ok quality (the Douwe Egberts coffee is awful though the espresso machine is available after 10am on the same level to buy coffee rom) and the view from the 5th floor bistro exceptional. Staff were polite and helpful though it felt as though we were inconveniencing the gentleman front desk staff member. When informing him of the lock that didn’t work, the plumbing issue in the shower and the side table that had come away from the wall the sarcastic response was “Anything else?” The female front desk attendant was very friendly. We had complimentary water on the first night but not after that, maybe it’s only a ‘welcome to your first night’ thing.
Guest User
September 26, 2023
We were only here for one quick night and wished it was longer. Great service, nice room, very clean, excellent bar and restaurant on top level with view. Had late dinner and breakfast before needing to leave and was very good.
Guest User
September 21, 2023
A unreliable place. Without letting us know in advance, they told us upon arrival that they are overbooked and have sent us to another cheeper, worse 3 star hotel (instead of 4) outside of the city. We definitely do not recommend this place.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Cot policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.

Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1981
  • Number of Rooms: 68
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This upscale hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and wedding services.

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Castello City Hotel?

Prices at Castello City Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Castello City Hotel?

The closest airport is Heraklion International Airport, “Nikos Kazantzakis”. It is 6.8km from the hotel and approximately a 17minutes journey by taxi.

What are the check-in and check-out times at Castello City Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Castello City Hotel provide airport transfer services?

No, the Castello City Hotel doesn't provide airport transfer services.

What amenities and services does Castello City Hotel have?

Castello City Hotel has the following amenities and services: Parking, Bar, Restaurant.

Does Castello City Hotel have a swimming pool?

No, Castello City Hotel doesn't have a pool.

Does Castello City Hotel have fitness amenities?

No, Castello City Hotel doesn't have fitness amenities.

Does Castello City Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Castello City Hotel have non-smoking rooms?

Yes, Castello City Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Castello City Hotel provide breakfast?

Yes, Castello City Hotel provides breakfast.

About This Property

Nearest AirportHeraklion International Airport, “Nikos Kazantzakis”
Distance to Airport6.75KM
Average Price FromAUD210
Hotel Star Rating4